About this role
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Due to the highly interactive nature of this position, in-person attendance and flexibility are essential for supporting schedules, effective communication and collaboration, real-time problem solving, and participation in cross-functional initiatives. Schedules may vary and are subject to change. Want to make an impact? The Sr. Manager, Retail Operations leader will direct the Jelly Belly Visitor Center in Fairfield, CA, including retail operations, public tours, food service, and event hosting by performing the following duties personally or through subordinate supervisors. The leader will be responsible for the overall management, coordination, and evaluation of these units. Ways you will make a difference Oversees Retail and Cafe Managers regarding preparation of work schedules and staffing issues. Under the guidance of Brand Marketing leadership, develops retail strategy, including merchandise pricing policies, to meet profitability objectives for store operations. Coordinates sales promotion activities and prepares, or directs the preparation of, merchandise displays and advertising copy. As needed, assists with supervision of employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions for Accountant, or performs work of subordinates. Partners closely with the Jelly Belly Visitor Center catering, banquet, and logistics teams to plan and execute public facing events, both open and ticketed, as well as private events. Serves as a primary point of contact for external partners and provides strategic leadership to ensure successful event delivery. Assists Retail and Cafe Managers regarding ordering merchandise. Ensures compliance of employees with established security, sales, and recordkeeping procedures and practices. Answers customer's complaints or inquiries. Locks and secures store, as needed.