About this role
Job summary
Barnsbury Medical Practice is seeking a Health Care Assistant (HCA) to support the delivery of high-quality primary care services and long-term condition management.
Main duties of the job
The role involves conducting physical health checks, phlebotomy and venepuncture, wound care, ECG recording, patient monitoring, recall and follow-up activities, and supporting clinicians with procedures. Working as part of a multidisciplinary team, the post holder will contribute to the management of patients with conditions such as diabetes, hypertension, asthma, COPD, and chronic kidney disease, while helping to ensure excellent patient care and accurate clinical record-keeping.
About us
Islington GP Federation (IGPF) is a growing organisation representing 31 practices; we have established ourselves as a leader in new ways of working, including running Islingtons extended access primary care services (I: HUB) as well as supporting the Islington Primary Care Networks (PCNs).
Our current range of services include the Extended Access Service, I: HUB, Community Ear, Nose and Throat (ENT), Integrated Community Gynaecology, practice-based pharmacists, and a range of practice support mechanisms.
IGPF works very closely with a range of partners including the regional commissioning group, NHS England, Healthy London Partnership, Public Health, local hospitals such as UCLH, Whittington Health and the London Borough of Islington.
IGPF is the host organisation for the Primary Care Network (PCN) workforce and the Islington Training Hub and has been working for over two years to create training and development programmes that meet the needs of staff working in primary and community care settings.
IGPF runs four Islington GP practices. City Road Medical Centre is a GMS practice; two are APMS contracts and one caretaking contract.
Job description Job responsibilities
Request and follow up blood testsPerform wound care and venepuncture Record and monitor vital signs, recognise abnormalities, and escalating to a senior when needed.Record and monitor vital signs, recognise abnormalities, and escalating to a senior when needed.Perform ECG recording.Do Room ChecksMaintain accurate records of patients conditions, care received and givenHandle enquiries, concerns and complaints from patients and visitors in a professional mannerConduct physical health checks; Phlebotomy, peak flow readings, blood pressure, and weight & lifestyleConduct checks for metabolic diseases; diabetes, chronic kidney disease, and hypertensionConduct respiratory conditions checks; asthma and COPDContribute to discharge processAssist with preparation of clinical procedures and clearing environment afterwards as appropriate.Generic Responsibilties:
All Staff at Islington GP Federation have a duty to conform to the following:
Equality, Diversity & Inclusion:
A good attitude and positive action towards Equality, Diversity & Inclusion creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.
Patients and their families: Have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.
Staff:
Have the right to be treated fairly in recruitment and career progression.Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted.Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.
Confidentiality:
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff, and other healthcare workers. They may also have access to information relating to IGPF as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Federation may only be divulged to authorised persons in accordance with the Federation policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Federations Health & Safety Policy, to include:
Using personal security systems within the workplace according to IGPF guidelines.Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.Making effective use of training to update knowledge and skills.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Federation as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality & Continuous Improvement:
IGPF continually strives to improve work processes which deliver health care with improved results across all areas of IGPFs service provision. We promote a culture of continuous improvement, where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care
The post-holder will strive to maintain quality within IGPF, and will:
Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. The post-holder will:
Apply IGPF policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate.
Person Specification
Knowledge and skills Essential
Competent in the use of Office and Outlook Knowledge using EMIS and Docmail clinical systems Excellent time management (planning and organisation) Ability to record accurate clinical notes Excellent communication and interpersonal skills
Qualifications Essential
Basic education including G.C.S.E Maths & English or equivalent. Working towards NVQ level 3 or extensive experience in the health care setting
Experience Essential
Previous experience of working with people within a health care setting To be able to assess pressure ulcers and perform wound management Experience in wound care Experience in venepuncture and Phlebotomy Experience performing IV Cannulation
Desirable
Experience in GP Practice or Outpatient Reception
Qualities/Attributes Essential
An effective and supportive team player Able to work well under pressure Commitment to ongoing professional development
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Islington GP Federation
Address Unit 16-18
The Studios, Hornsey Street
Holloway
London
N7 8EG
United Kingdom
Employer's website https://www.islingtongpfederation.org/ (Opens in a new tab)