About this role
Job summary
We are looking for a highly motivated, experienced dedicated person, who strives to meet deadlines. You will be dealing with patients face to face, emails, calls and queries. You will be supervising a reception team and ensuring the reception runs smoothly.
Main duties of the job
Your main duties will include arranging cover, opening rooms, dealing with patients queries, emails, e-consults, prescriptions, discharge paperwork, ensuring the reception runs well etc.
About us
We are a busy surgery with around 28 members of staff. Although busy, we have a great team who enjoy each other's company. We are dedicated to our work and do our best to help patients needs and demands. We have 3 partners, 4 salaried GP's, 3 ANP's and 3 Practice Nurses and we are a training GP surgery.
Job description Job responsibilities
To ensure effective and efficient reception service is provided. Dealing with enquiries. Receive and make calls, book appointments. Ensure correct recording of all patient details and information. Issue prescriptions when due. Help prepare and stock up clinical rooms. Ensure all staff are updated to any changes. Arranging cover for annual leave or sick etc.
Person Specification
Experience Essential
EMIS knowledge preferred but not necessary. Must have equivalent experience in reception supervision.
Desirable
Experience of working in primary care/GP surgery.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Rosewood Medical Centre
Address 30 Astra Close
Elm Park
Hornchurch
Essex
RM12 5NJ
United Kingdom
Employer's website https://rosewoodmedicalcentre.co.uk/ (Opens in a new tab)