About this role
Job summary
Applications are invited for the exciting, varied and rewarding post of Phlebotomy Team Administrator.
You will join our dedicated, enthusiastic , forward thinking and friendly Phlebotomy Team providing a professional, effective, efficient and consistently high level of quality administrative support to the Phlebotomy service.
We are looking for a self-motivated, pro-active, hardworking team player with excellent verbal and written communication skills who enjoys a challenge, the ability to use their initiative and welcomes are role in which 2 days are never the same.
The post is based within the Pathology Department at Dorset County Hospital however there may be occasions when the post holder would be required to attend South Walks House located in the centre of Dorchester or visit Weymouth Community Hospital.
The post holder would be required to work Monday to Friday from 09:30 to 15:30 however flexibility around the hours would be considered.
Main duties of the job
Provide general administrative support to the Phlebotomy Team Leader and the wider Phlebotomy team as required To be the Healthroster focal point within the Phlebotomy Team and be responsible for the timely inputting of annual leave, sickness records, TOIL and overtime claims onto Healthroster. To provide administrative support and ensure access to and availability of up to date SOPs, training documentation and governance guidelines To monitor the Phlebotomy Team's i) compliance with all relevant statutory & mandatory training and ii) appraisals ensuring all Teams members and relevant records are up to date. Escalating any concerns to the Team Leader where appropriate To monitor and maintain a robust Phlebotomy audit schedule To support the Phlebotomy Team Leader with the production of training packs for new team members Responsibility for collating and maintaining an accurate database of Phlebotomy appointment numbers and providing required Phlebotomy data to relevant Stakeholders in a timely manner Responsibility for managing the Phlebotomy booking line and ensuring that all calls are answered and appointment are booked in a timely manner; escalating queries where necessary to the appropriate colleague First port of call for all queries relating to the Phlebotomy Team both internal and external to the Trust Minute taking and production of agenda and minutes relating to the Phlebotomy Team monthly meetings
About us
At DCHFT we pride ourselves on the care we provide to our patients and on creating a pro active culture to our staff. We work hard to create a fair, inclusive environment for all.
Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.
Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.
Job description Job responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us [email protected] you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect, Teamwork and Excellence and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Person Specification
Education, Qualifications & Training Essential
oGCSE or equivalent in Maths, English and a Science subject at grade C or above oNVQ level 3 or equivalent in a related subject
Experience Essential
oWork carried out to meet specific deadlines oExperience of and confident working with Microsoft Office oPrevious secretarial experience to include producing agendas, minutes and minute-taking oPrevious experience of ensuring action points arising from meetings are progressed and followed up in a timely manner oExperience of booking appointments
Knowledge , Skills & Abilities Essential
oAccurate Keyboard Skills oPrevious use of computers and telephones oAbility to remain calm under pressure oAbility to consistently communicate verbally and in writing to a high standard oAbility to plan, prioritise own work and multi task oAbility to use initiative & demonstrate a can-do attitude oAbility to define and maintain confidentiality oAbility to liaise with a range of stakeholders
Desirable
oPrevious experience of booking patient appointments oGood manual dexterity
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Dorset County Hospital NHS Foundation Trust
Address Dorset County Hospital
Williams Avenue
Dorchester
DT1 2JY
United Kingdom
Employer's website https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)