About this role
Job summary
At Alzheimers Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Northamptonshire working 28hours per week.
You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.
You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.
Please apply via the below link:
https://careers.alzheimers.org.uk/vacancies/3923/dementia-adviser.html
Main duties of the job
Key Responsibilities:
Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. Provide personalised information, advice and emotional support that reflects each persons culture, background, values and preferences. Deliver support through home visits, telephone contact and partnership working other professionals. Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably. Manage a defined caseload, maintaining accurate, respectful and confidential records. Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.Interviews for this role have been provisionally scheduled to take place w/c 29th June
About us
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.Together with our supporters, we're working towards a world where dementia no longer devastates lives.Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Job description Job responsibilities
Dementia Adviser
Position in the organisation
Reports to the Local Service Manager. Member of our Operational team. Part of our Dementia Support and Partnerships directorate.
Purpose of this role
At Alzheimers Society we are advisors, supporters, fundraisers, researchers, influencers, communicators, technical specialist and so much more. We are volunteers, we are employees, and together we are here to make a difference to the lives of people with dementia and their carers.
The role will provide a person-centred and outcomes focused information, advice and support service to people affected by dementia and memory loss symptoms, to identify their needs and the services they may wish to access, support the improvement of their sense of wellbeing, putting them in more control of their lives. A Dementia Adviser may need to work with a variety of other professionals, such as GPs, memory clinic staff and other health and social care partners, and support may be provided in person, over the telephone, via virtual options or in writing. We aim to reach people affected by dementia from all communities and support their needs within their own community.
We are looking for someone who exemplifies our values, someone who is: Determined to make a difference when and where it matters most. A trusted expert who believes in working Better together and demonstrates true Compassion.
Person Specification
Experience Essential
You will have: An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. Confidence using IT systems to maintain accurate and confidential records. A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. The ability to travel independently. The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please dont be put off from applying if you dont meet every single requirement listed. We recognise the value of transferable skills and lived experience, and were keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Alzheimer's Society
Address Northampton
Northampton
NN7 3DB
United Kingdom
Employer's website https://www.alzheimers.org.uk/about-us/contact-us (Opens in a new tab)