About this role
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. In this role, you’ll make an impact in the following ways:
• This role manages the entirety of the ACH Processing unit for Payments Enablement SDG group under Payments processing. • Ensures best-practice approaches for streamlining and optimization processes through workflow design and technology.Applies in-depth knowledge and expertise on service offerings. • Proactive assessment and resolution of complex transaction issues. • Develops process for quality improvement and systems to test and maintain cash processing and transactions management. • Acts as an escalation point for complex problems that less experienced resources cannot solve. • Responsible for crafting solutions and methods to resolve issues at hand and similar issues in the future. • Recruits, directs, motivates and develops staff, maximizing their individual contributions, their professional growth and their ability to function effectively with their colleagues as a team. • Manages one or more Cash Processing and Funds Transfer teams.Responsible for achievement of team goals. • Ensures team is equipped to operationalize and attain team objectives. • Manages the human resources of the team, including coaching, performance management and career development. • May manage financial resources of the team (budgets, expenses, etc.). To be successful in this role, we’re seeking the following:
• Bachelors degree or the equivalent combination of education and experience is required. • Advanced/graduate degree preferred.
• 7-10 years of total work experience with at least 1-3 years in management preferred. • This is a critical management role needed with extreme industry knowledge regarding the ACH Batch process. • We are seeking external industry knowledge as we are currently undergoing ACH modernization and will need industry experience for both internal and external communications. • Experience in financial investments preferred. • Applicable local/regional licenses or certifications as required by the business.