About this role
Job summary
We are looking for an organised and detail-focused administrator to join the Pathology Administration Team at Derriford Hospital, supporting a range of essential diagnostic and screening services.
In this role, you will provide administrative support to pathology screening programmes and wider departmental activities, helping to ensure patient information is processed accurately and efficiently. You will be responsible for maintaining records, supporting the coordination of administrative workflows, and responding to routine enquiries from staff and service users.
Working as part of a busy team, you will use your organisational skills and attention to detail to prioritise tasks, resolve routine issues, and contribute to the smooth running of the service. You will also play a key role in maintaining data quality and supporting the delivery of a high-quality, patient-focused administrative service.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
Provide administrative support to pathology screening programmes, ensuring patient information is accurately recorded and maintained Input, update and validate data on Trust systems in line with established procedures Support the coordination and prioritisation of administrative workflows to meet service requirements Process documentation, correspondence and routine enquiries in a timely manner Identify and resolve routine administrative issues, escalating more complex matters as required Assist in the preparation of reports, worklists and other routine service information Contribute to data quality checks and support routine audit and monitoring activities Provide administrative support across the Pathology Directorate as required Work collaboratively with colleagues to ensure continuity of service and effective team working
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you into contact with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description Job responsibilities
Provide administrative and clerical support across the Pathology Directorate as required. Sort, prioritise and distribute incoming correspondence (electronic and paper). Maintain accurate and up-to-date filing systems and electronic records Prepare and distribute routine correspondence, documents and reports. Respond to telephone and email enquiries, taking messages and redirecting appropriately. Provide administrative support in the absence of other team members. Provide administrative support to wider pathology functions, including workforce or quality-related processes, as required. For further information please see attached job description
Person Specification
Qualifications Essential
oBusiness and Administration NVQ 3 or equivalent demonstrable experience. oGood general education with GCSE in English & Maths to grade C or above or equivalent qualifications to this level.
Desirable
oAdministrative qualification
Knowledge and Experience Essential
oDemonstrable experience in an administrative role oGood IT skills including Microsoft Office oDemonstrable experience of accurate data entry and record keeping oUnderstanding of confidentiality and data protection
Desirable
oDemonstrable experience in an NHS or healthcare setting oKnowledge of pathology or clinical systems oDemonstrable experience of handling clinical correspondence
APTITUDE & ABILITIES Essential
oHigh level of attention to detail and accuracy oProven ability to follow procedures oGood organisational skills oEffective communication skills oProven ability to work independently within guidelines and as part of a team oProven ability to prioritise routine workload
DISPOSITION/ATTITUDE/MOTIVATION Essential
oReliable and flexible approach oProfessional and courteous oWillingness to learn oAble to work in a busy environment oCommitted to high standards of work
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospitals Plymouth NHS Trust
Address Derriford Hospital
Derriford Road
PLYMOUTH
PL6 8DH
United Kingdom
Employer's website https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)