About this role
Job summary This is a senior primary care leadership role. It is particularly well suited to those currently working as a PCN Business Manager, Practice Manager, Primary Care Operations Manager, or Multi-site Primary Care Lead who are looking to progress into a regional leadership position.
The postholder will provide operational and clinical oversight across a defined region, managing performance, workforce, compliance, and NHS stakeholder relationships all with the support of a fast-growing organisation and a clear, transparent commission structure.
Main duties of the job The Pharmacist Network is a fast-growing, pharmacist-led primary care organisation. We deliver clinical and operational services to GP practices and Primary Care Networks (PCNs) across England. As we expand, we need experienced Primary Care Regional Managers who know the primary care landscape inside out.
We're not looking for someone who needs primary care explained to them. We want someone who has lived it managed the pressures, built the relationships, and knows what makes a PCN or GP practice actually work.
About us The Pharmacist Network (TPN) is a pharmacist-led primary care organisation providing clinical and operational services to GP practices, Primary Care Networks (PCNs), and NHS partners across England. We are seeking experienced Primary Care Regional Managers to lead service delivery across 2030 primary care contracts in the Birmingham areas.
Job description Job responsibilities
PRIMARY CARE REGIONAL MANAGER
The Pharmacist Network | South West · Birmingham | Hybrid
£48,000 base + OTE £8,000–£10,000 (uncapped) • Full-time • Hybrid
The Opportunity
You'll take ownership of 20–30 GP/PCN contracts across your region. You'll lead clinical and operational teams, manage performance, and be the person your NHS partners rely on. You'll have the autonomy to run your region the way you think is best — and a commission structure that rewards you when it delivers.
Base: £48,000
OTE: £8,000–£10,000 — and there's no ceiling on what you can earn
Commission is tied to clear performance targets across headcount growth, service delivery, and margin — the better your region performs, the more you earn.
What You'll Be Doing
Managing day-to-day regional operations across 20–30 primary care contracts Line managing Senior and Lead Pharmacists, providing coaching and clinical oversight Monitoring KPIs, contract performance, and workforce metrics — stepping in proactively when needed Developing and maintaining strong relationships with GP Practices, PCNs, and ICBs Leading workforce planning, recruitment, and staff development across your region Ensuring CQC and NHS governance compliance across all services Identifying opportunities for service growth and commercial development Reporting regional performance to the Managing Director and senior leadership team
Who We're Looking For
This role is ideal if you are currently working as a PCN Business Manager, Practice Manager, Primary Care Operations Manager, or Multi-site Primary Care Lead — and you're ready to take the next step.
You'll need:
3+ years in a senior operational or leadership role Direct, hands-on experience in primary care (GP, PCN, NHS) Proven ability to lead and influence multi-site teams Deep knowledge of NHS structures and PCN operations Strong performance management and analytical skills Full UK driving licence You'll stand out if you have:
An existing network across GP practices or PCNs in your region Experience in service redesign or pathway improvement A background in healthcare ops or medicines optimisation A leadership or management qualification Experience as a registered healthcare professional
Why Join The Pharmacist Network?
Real autonomy — you manage your own diary and your own region Uncapped commission with a clear, transparent structure Travel expenses fully covered Hybrid working — weekly regional travel, monthly HQ visit Genuine career progression as TPN grows nationally Leadership team with 60+ years of combined primary care director-level experience Meaningful work — improving NHS primary care outcomes every day
Apply now or get in touch to find out more. We're happy to have an informal conversation before you commit to anything.
Locations: South West · Birmingham · | DBS check required | Full UK driving licence essential
Person Specification
Qualifications Essential
Essential Qualifications and Experience Educated to degree level or equivalent professional experience Minimum 3 years in a senior operational or leadership role within primary care Demonstrable, hands-on experience working in GP practices, PCNs, or wider NHS primary care settings Proven experience managing multi-site or multi-contract teams Strong working knowledge of NHS structures, PCN operations, and primary care service delivery Experience in performance management, workforce planning, and rota oversight Demonstrable experience in risk management, clinical governance, and quality assurance Ability to lead, motivate, and manage senior clinical and operational staff Excellent stakeholder management and communication skills Full UK driving licence and willingness to travel across the allocated region weekly
Desirable
Desirable Qualifications and Experience Formal qualification in leadership, management, or change management Experience in service redesign, pathway development, or operational optimisation Background in healthcare operations, medicines optimisation, or clinical service management Previous experience in a regional, system-level, or multi-contract leadership position Registered healthcare professional (advantageous but not essential) Established network across GP practices or PCNs in the relevant region
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Pharmacist Network
Address West Midlands
West Midlands
West Midlands
B1 3AB
United Kingdom
Employer's website http://www.thepharmacistnetwork.co.uk/ (Opens in a new tab)