About this role
Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.” We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the “Aster”, “Medcare” and “Access” brands.
For more details please visit our website https://www.asterdmhealthcare.in/
Key Responsibilities
• Patient Consultations:
o Conduct virtual consultations with patients via virtual telehealth platform
o Evaluate patient medical histories, symptoms, and complaints through digital communication.
o Provide medical advice, diagnose conditions, and develop treatment plans.
• Clinical Documentation:
o Maintain accurate and detailed patient records in the electronic health record (EHR) system.
o Ensure compliance with healthcare regulations and privacy standards.
• Patient Education:
o Educate patients on their medical conditions, treatment plans, and preventive healthcare measures.
o Address patient questions and concerns promptly and professionally.
• Coordination of Care: o Adhere to telemedicine best practices and organizational protocols.
o Participate in quality assurance activities to improve telehealth service delivery.
Qualifications
• Education:
o Medical degree (MBBS or MD/DNB in General Medicine or Family Medicine)
• Experience:
o Minimum of 4 years of clinical experience in a healthcare setting.
o Previous experience in telemedicine or virtual healthcare services is highly desirable.
• Skills:
o Strong clinical assessment and diagnostic skills.
o Excellent verbal and written communication skills.
o Proficiency with telehealth platforms and electronic health records (EHR).
o Empathy and patient-centric approach.
o Gadget or tech friendly
• Languages: English/Malayalam/Kannda/Hindi/Telugu (Malayalam is mandatory)
• Shift or Working Hours : Rotational shift and rotational week offs, 6 days a week