About this role
TownePlace Suites by Marriott hotel located in Wareham, MA located at 50 Rosebrook Place is looking for Full-Time Guest Services Representative - Front Desk Attendant.
We want you to join our team at the TownePlace Suites as a Front Desk Attendant!
At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.
If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the TownePlace Suites. This is an exciting opportunity if you are interested in developing your professional skills.
Refer a friend once you join and earn up to $500!!!
Pay: $16 - $18 Per Hour
Shifts: 3pm-11pm Primarily, Must have weekend availability
Responsibilities:
Maintain a warm, welcoming and professional demeanor while interacting with all guests.Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.Answer the phone in a professional & helpful manner.Follow procedures on posting charges and settling guest accounts.Effectively address and resolve guest problems to increase guest satisfaction.Be knowledgeable of emergency procedures and Hotel policies.Practice punctuality for scheduled shifts.
Keywords: Hotel, Hospitality, customer service, receptionist, administrative
Requirements
Customer Service Experience Hotel Experience is a plus but NOT required Attention to detail Reliability Benefits
DailyPay - Get Paid Any Day ! 401K Matching Brand Wide Travel Discounts Company Wide Travel Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training