About this role
Main tasks
The IT Infrastructure Expert will be in charge of:
• Maintaining and supporting Client & Server environments • Supporting End users and technical teams in incident analysis and resolution • Maintaining the Network based on Cisco & Siemens devices • Maintaining Security devices based on Fortinet • Analysing and resolving of virtual and physical network related incidents • Providing support and guidance for OT teams in network management • Supporting the hardening of IT and OT devices by enforcing policies and monitoring access to them. • Participating in planning and execution of IT-related projects • Providing a 24/7 support (on call duty)
Specific Knowledge
• 3+ years experience in IT-Infrastructure • Ability to work in Industrial Environment • Strong knowledge in client and server OS (Windows necessary, Linux is an advantage) • Good knowledge in O365 challenge (Skype/Teams especially) and cloud proxy technology • Strong knowledge in Network technology: LAN/Routing on Cisco (certification is an advantage) and optionally Siemens network devices • Good knowledge in WLAN technology: Cisco Wireless Controller • Basic knowledge about Firewall/IPS management (Cisco and Fortigate) • Basic knowledge on Routing protocols: static, OSPF and WAN routing • Basic knowledge of F5 products especially the F5 Big IP APM • Basic knowledge of Cloud Design and Architecture (Azure, AWS, OCI,..) • Knowledge on optical fiber connection analysis and splicing is an advantage. • Knowledge on Alcatel Lucent telephone systems and FTA infrastructure is an advantage. • Effective communication skill with non-IT users
Languages:
• German (mother tongue), • Fluent English is required • Any other language will be considered as a plus.