About this role
Clubspeed is the leading venue management software for the places people go to have fun. Since 2007 we’ve served go-kart tracks, trampoline parks, family entertainment centers, escape rooms, tours, and attractions across more than 1,700 locations in 34 countries. Our two platforms, Clubspeed and Resova, help operators grow revenue, improve efficiency, and enhance the guest experience through integrated software that supports bookings, waivers, point of sale, integrated payments, events, memberships, reporting, guest management, and commerce workflows. We value craft, intellectual rigor, and direct communication.
About the roleAs Head of Product & Engineering, you own both the product direction and the technical execution for Clubspeed and Resova, leading software development, platform architecture, and delivery. This is a working leadership role: you set the roadmap, make the hard build/buy/rewrite calls, and stay close enough to the code to review pull requests and pair on the problems that matter. You’ll lead the engineering organisation through platform modernization and a PCI audit, with real investment and support behind you.
What you’ll doOwn the product vision and roadmap across Clubspeed and Resova: discovery, prioritisation, sequencing, and execution against commercial objectivesLead all software engineering execution across application development, QA, DevOps, and release managementOwn the end-to-end software development lifecycle: meaningful automated test coverage, CI/CD, security scanning, deploy hygiene, and a healthy on-call and incident-response practiceBring hands-on technical credibility to the role: architecture guidance, technical design review, code quality oversight, and the build/buy/rewrite calls on framework modernisation (Angular, .NET, Laravel), staying close enough to the code to review pull requests and pair on the hard problemsLead the PCI DSS 4.0.1 remediation programme to a passing auditBuild an operating cadence that creates visibility, accountability, and follow-through across the organization, and develop the teamChampion agentic AI across the business, from code generation and review to support and back-office automation, and move the team from curiosity to consistent, measurable gainsPartner with Customer Success and Sales to stabilise churn and rebuild product trust with the top accountsWhat we’re looking for8+ years in software engineering, including experience leading product and engineering teams, ideally in vertical SaaSYou’re genuinely full-stack and still write code. You can read and write modern web (React, TypeScript) and have real credibility on at least one back-end stack in play (.NET / C#, PHP / Laravel, Node.js), with strong SQL and AWS instinctsHands-on experience inheriting and modernising legacy stacks. You’ve personally led a major migration or rewrite that landed in production with customers still using the systemYou make product decisions with conviction and can defend them to engineers, customers, and leadership alikePractical security background and ideally PCI DSS exposure; you can read a SAST report, prioritise the right findings, and lead the responseDemonstrable, hands-on use of agentic AI tools (Claude Code, Cursor, Copilot, MCP-based agents) in your own daily work, not just as a sponsorPlayer-coach by default, calm under pressure, honest about technical debt, and biased to ship in small, frequent, reversible stepsJoining usTo start, you’ll have a handful of conversations with our team and leadership. If there is mutual excitement, we’ll invite you to work on a small project and meet the team.
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