About this role
Exciting new job opening Job Duties and Responsibilities - Drive revenue growth through proactive outreach, account penetration, and implementation of selling initiatives. - Drive increased In and Out orders through the service centers in your region where applicable - Increase % of digital Kawneer Direct usage among customers inclusive of education and training. - Act as a customer advocate - present data and make recommendations as to course of action to business leaders and act within defined decision-making authority to drive Ease of Doing Business with Kawneer; - Ability to reach across departmental boundaries to satisfy customer inquiries; - Manage issues outside the traditional bounds of responsibility when required to satisfy a customer or business objective Key Objectives - Execute against sales targets including revenue growth and other strategic KPIs - Understand strategic initiatives and influence customer behavior -understand and gain market share, competitive pricing and market intelligence. - Prioritize and manage a high volume of smaller revenue accounts and transactions- C customers - Provide feedback to commercial and marketing teams. - Coordination of customer contact with local outside sale representative on order pursuit of selected projects. - Utilizing Salesforce CRM, update gained intel regarding status of opportunities in sales notes - Take ownership of customer issues and drive to resolution. - Provide support and anchor with internal employees to negotiate competitive pricing, quality, delivery and lead-time with customers. - Ability to work in tactical administrative team environment from focused problem solving to customer care and support throughout any given day - admin activities to problems solving/decision making (both ends of the spectrum); Manage day-to-day activities and execution of our customer connection - follow up on and review material proposals and lead times to Kawneer customers; being proactive when dealing with the customer and heading off issues before they arise; asking for orders; thanking the customer for their business.