About this role
Job summary
Please note that Care Plus Group are not currently registered to sponsor applicants from outside of the EU and EEA.
The Hospital Discharge Team are based at the Diana Princess of Wales Hospital. The Hospital Discharge Team is responsible for the safe and effective discharge of patients from hospital into the community and also the prevention of admission to hospital.
The Hospital Discharge Team works in partnership with the Acute Trust ensuring effective prevention and discharge pathways are followed. The postholder will provide professional support to those staff working in the Hospital Discharge Team.
The team operates 7 days per week working between the hours of 8.00am and 8.00pm.
Main duties of the job
Job title: Administrative Assistant
Department: Hospital Discharge Team
Base: Diana, Princess of Wales Hospital, Scartho Road, Grimsby, DN33 2BA
Hours: Part-time, permanent (up to 22.5 hours per week available) Less hours will be considered
Salary: Range 3 point 12 £24,968 Pro Rata Per Annum (Fixed Point)
You will be expected to work as part of the HDT team under the direction of the Clinical Lead, to ensure the smooth flow of patients through the team. It is expected that by coordinating administrative tasks, and liaising with other departments, you will contribute to the efficient and effective running of the Discharge Team resulting in a significant reduction in patient journey times and an effective discharge plan being in place.
About us
Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff. We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.
We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.
Job description Job responsibilities
The job description is attached as a separate document with the person specification - please refer to it for more information.
We appreciate how useful AI can be in todays workplace. For this application though, we want to understand your own thoughts and experience. We will be checking applications for AI usage, and those that appear to be significantly AI-generated may be subject to additional scrutiny.
Person Specification
Experience Essential
Minimum of 6 months administration/reception experience. Experience of data input, spread sheets/statistics. Competent in Microsoft office including Word, Outlook & Excel Stock control Diary management Servicing meetings
Desirable
SystemOne Experience of working with people with varying levels of communication skills/abilities Experience of working in a care environment Supervisory experience
Knowledge & Skills Essential
Ability to effectively manage own workload. Accurate data input and word processing. Accurate minute taking. Effective interpersonal and communication skills, both face to face and over the phone. Ability to liaise effectively with people at all levels. Effective customer care skills. Ability to maintain confidentiality. Ability to demonstrate empathy and sensitivity when dealing with clients/patients.
Qualifications Essential
Literacy and numeracy level 2 qualification Level 3 or equivalent qualification in computer applications Level 2 NVQ Business Administration
Desirable
Business Administration level 3
Other Essential
Ability to demonstrate commitment to CPG core values Ability to work flexibly regarding working hours including weekends/arrangements and venues
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Care Plus Group
Address Diana, Princess of Wales Hospital
Scartho Road
Grimsby
DN33 2BA
United Kingdom
Employer's website https://www.careplusgroup.org/ (Opens in a new tab)