About this role
Job SummaryIncumbent is involved with a variety of duties in support of the Community Recreation program that may include Morale, Welfare, and Recreation (MWR) special events, MWR ITT, community events, Library, Liberty, resale tickets, leisure skill classes and outdoor recreation, Bowling or other similar MWR recreational services.
QualificationsQualification Requirements: Six (6) months of general experience OR 1 year above high school General Experience: any type of work that demonstrates the applicant's ability to perform the work of the position. Qualified candidates will be evaluated in conjunction with the following Knowledge, Skills and Abilities (K.S.A.): -Must be able to learn MWR policies, rules and regulations, involving the Community Recreation Program - Must have ability to communicate orally and in writing. - Basic custodial tasks, e.g. sweeping, mopping, dusting, etc. - Basic computer operations and keyboarding skills to include operation of point of sale systems as well as desktop computers. - Basis arithmetic calculations. - Basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues. - Basic understanding of elements of the Morale, Welfare and Recreation department to answer customer questions and/or refer them to the appropriate activity. - Must be able to obtain Emergency First Responder or CPR certification, Food Handlers and C.A.R.E training, where applicable, within the first 90 days of employment.
Major DutiesProvides necessary services to authorized patrons, including general information and support of Community Recreation programs.Provides information concerning facilities and operation.Ensures adherence to regulation, and safety and security procedures.May assist in maintaining routine reports and/or perform clerical, and/or general maintenance duties as needed.May operate a cash register, Point of Sale (POS) system, processes products or service transactions including equipment loan, rentals, resale, and program registration, receive payments and make change.Provides customer service by greeting patrons in person and by answering the telephone, takes messages and handles customer requests or referrals to the appropriate staff member.Provides support for Community Recreation events.Assist with the inventory control, equipment inspection, restocking, etc. Perform other related duties as assigned.