About this role
Support Specialist
Analyses approved requirements from stakeholders (across IT and business functions)Liaises with stakeholders and product owners in clarifying and detailing out requirementsWorks with the data engineers and the domain experts to extract and transform the dataDesigns, creates, and maintains the dashboards in the BI platform (Power BI Cloud)Demonstrates the accuracy of figuresDeploys the dashboards to productionDocuments reporting user guides and data dictionaryImplements BI ACLsParticipates in the Agile SCRUM development process.Provides L2/L3 support in administering Power BI and for investigating & resolving incidents on the dashboards.Keeps the end users and stakeholders engaged by communicating new releases and maintenance windowsProvide end user trainings/demonstrationsPersonal Skills:
Data design, modelling, management and visualizationExcellent graphical design skills (important)Excellent communication skills (in English, both orally and in the writing, including moderating meetings) At ease with distant & international communications through several document and forums, phone, instant messaging, e-mail), Microsoft End User computing tool.Initial Education Background: Data design, modelling, management and visualizationPower BI experience in creating data-rich dashboards, writing DAX expressions and implementing Row Level Security, Paginated Reports and other BI toolsExperience in DataOps and/or Agile/SCRUM is a plus. Bachelor's degree or diplomaLanguage skills and level expected:English (fluent) requiredType and duration of previous experience5+ year experience as BI engineer/expert Good experience in MS SQL MS Azure DevOps