About this role
We're looking for a strategic and results-driven Key Account Specialist to join Key Account team in Seoul, Korea. In this role, you will be responsible for managing and nurturing relationships with our most valued clients, driving revenue growth, and ensuring exceptional service delivery. The ideal candidate will combine strong business acumen with excellent interpersonal skills to identify opportunities, develop customized solutions, and exceed client expectations in a dynamic, fast-paced environment.
Develop and execute strategic account plans to maximize revenue potential and market penetration for assigned key accountsBuild and maintain strong, long-term relationships with senior-level clients through regular communication, business reviews, and proactive engagementIdentify client needs and pain points, then propose tailored solutions that align with their business objectivesCollaborate with internal teams including sales, product, and customer success to ensure seamless service delivery and client satisfactionMonitor account performance metrics, analyze trends, and prepare comprehensive reports on account health, growth opportunities, and revenue forecastsNegotiate contracts, pricing agreements, and service terms while maintaining profitability and company standardsConduct regular business reviews with key accounts to assess satisfaction, address concerns, and identify upsell and cross-sell opportunitiesRepresent the organization professionally at client meetings, industry events, and networking functions to strengthen market presence and relationships Required Qualifications:
Minimum 3 years of account management, sales, or business development experienceProven track record of successfully managing and growing key/strategic accountsStrong proficiency with CRM software and sales analytics toolsExcellent communication, negotiation, and interpersonal skillsDemonstrated ability to analyze market data and develop strategic account plansStrong organizational skills with the ability to manage multiple accounts simultaneouslyResults-oriented mindset with a focus on achieving revenue targets and performance metricsAbility to work independently and collaboratively within a team environmentPreferred Qualifications:
Experience working in the Seoul market or with Korean clientsFluency in English(written and verbal)Experience managing enterprise-level or complex accountsKnowledge of relevant industry verticals or market segmentsProject management experience and familiarity with cross-functional collaborationExperience with customer success or account retention initiatives
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