About this role
PRIMARY FUNCTION/OBJECTIVE:
The principle responsibility is to assure consistent sales achievement in assigned territory by providing quality products & service, to develop technical & selling skills to ensure customers’ needs are met, to identify opportunities for business within territory while maintaining existing business.
Specific Duties
•Provide sales information to Sales Manager each month to support development of proposed forecast.
•Work with Sales Manager to develop and execute sales plan once proposed forecast is approved.
•Implement product sales strategies to ensure sales goals and targets are achieved.
•Utilize selling skills to ensure customer needs are met and territory sales targets achieved through regular customer contact.
•Identify new business opportunities and gain new or expanded business within territory while maintaining existing business.
•Develop and communicate: daily, weekly & monthly plans and results; cycle goals, sales targets and results to Sales and Marketing Management.
•Communicate market intelligence to Sales and Marketing Management.
•Attend marketing activities, conferences, health talks, exhibitions, booth and trade displays as required.
•Conduct video showings/slide presentations/in-service/trials/market research and advocate speaker meetings with customer base, as required.
•Ensure all activities in territory are executed with professionalism and comply with AbbVie standards and Code of Conduct.
Professional Knowledge
Understand and apply product, disease, and market knowledge to meet customer needsUnderstand product positioning and competitiveness, and communicate effectively to customersAnalyze market trends, competitor information, and growth potentialDemonstrate a solid understanding of the territory and healthcare systemSell effectively by leveraging the product portfolio and marketing promotionsAct as a professional problem solverProfessional Skills
In detailing, deliver compelling product knowledge and promotional messages through accurate customer segmentationHandle key issues and engage customers with effective selling skills to achieve mutual solutionsApply Challenger skills to influence customer opinions and manage conflictsProactively seek feedback and respond with appropriate actions to deliver resultsCustomer Management
Ensure customer satisfactionBuild long-term, positive customer relationships and adapt methods based on segmentationManage key stakeholders and opinion leaders with strong communication skillsBuild an efficient information network to anticipate opportunities and manage customer statusSFE & Action Plan
Plan and execute a 90-day territory management plan with flexibilityManage territory resources with timely accuracyUse SFE and other tools to collect customer data and visit records, then analyze the data to support planning Launch experience; HCV/Hepatitis B/Hepatology or Gastroenterology experience is a plusBuild strong relationships with peers, cross-functional partners, and external stakeholders to enable higher performanceMotivate and influence others, including those without direct reporting linesDemonstrate strong professional knowledge, selling skills, territory management, and executionShow agility and accountability in managing multiple tasks concurrently under aggressive timelines in a dynamic environmentComfortably deal with ambiguity, uncertainty, and risk, and make high-quality decisions with incomplete informationStep up and take leadership to own the toughest challenges; raise the bar and never settle for the status quoAct courageously, speak up when needed, and manage conflict constructivelyUnderstand the business and anticipate future opportunities; remain persistent and resilient when facing obstaclesConnect unrelated concepts, generate original or unique ideas, embrace others’ ideas, and turn innovation into realityDemonstrate strong communication skills and interact effectively with others AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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