About this role
Administrator - HMP Wormwood Scrubs
Location: Shepherd’s Bush
Salary: £27,000 per annum
Vacancy Type: Permanent, Full Time
Closing Date: 13th of July 2026
We’re looking for an organised, proactive Administrator to join our Substance Misuse Team (SMS) at HMP Wormwood Scrubs on a full-time basis, working 35 hours per week.
This is a key role within a service delivering psychosocial interventions and accredited treatment programmes for people in prison affected by drug and alcohol misuse.
You’ll play a central part in keeping the service running smoothly from managing data, records and reporting, to coordinating communications, supporting programme administration and helping the team meet key performance targets. If you’re highly organised, confident working with data and systems, and able to build strong working relationships across teams, we’d love to hear from you.
What you’ll be doing
Providing day-to-day administrative support to the Substance Misuse TeamMaintaining accurate data, records and monitoring information across internal systemsSupporting reporting, performance monitoring and monthly statisticsCoordinating programme attendance, invite letters and participant recordsTaking minutes in meetings and supporting wider team communicationsManaging incoming calls, post, stationery and general office processesLiaising with prison departments, clinical partners and Head OfficeHelping ensure confidentiality, information governance and compliance standards are always upheld What we’re looking for
Strong administration and organisational skillsExcellent attention to detail, particularly when handling data and recordsConfidence using Microsoft Excel, Word and OutlookExperience working with databases and case management systemsStrong communication skills and a professional, approachable mannerAbility to manage competing priorities and work using your own initiativeA team player who can build effective relationships across services and partner agencies Additional information
This role is based on site at HMP Wormwood Scrubs as part of a wider London regional administrative team supporting services across Heathrow IRC, HMP Brixton and HMP Wormwood Scrubs. There may be occasional travel to other sites where service needs require additional support.
If you’re looking for a role where your administration skills can make a real difference to people’s lives, we’d love to hear from you.
All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks.
Please note if you have lived overseas within the last 5 years then checks may take longer.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Flexible workingTraining and development opportunitiesBHSF Cashback Scheme (optional)Season Ticket Loan SchemeCycle to work schemeCrisis Loan SchemeElectric Car Scheme3 x Wellbeing Days (pro rata'd for part time employees)Access to Blue Light Card25 days (rising to 30 with length of service) Annual Leave plus Bank HolidaysContributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafterDeath in Service Payment (2x annual salary)Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.