About this role
Job summary
Reablement Support Worker | 10562 | Permanent contracts | Part time hours available | £13.90 to £14.58 per hour plus weekend enhancements (Grade E) | East Norfolk
Be the Difference at Norfolk County Council
Could you help someone regain their confidence and independence?If you want to make a real difference in your community, wed love to hear from you even if youve never worked in Social Care before.
Main duties of the job
At Norfolk First Response our reablement approach supports individuals to do things for themselves. We use techniques that support retraining or regaining skills and building confidence to maximise their independence for a period of up to 6 weeks.
What does the role involve?
You will assist and support individuals in their home with tasks to enable them to regain their independence. This may include personal care, medication administration, supervising transfers and mobility, nutritional and hydration needs.
What were looking for:
A caring, empathetic person who wants to be the difference in someones life A full driving licence and access to a vehicle (to visit people in their homes) No previous experience required well provide full training
We have part time hours available based across East Norfolk, on a rota that balances mornings (7:30am2pm or 8am2:30pm) and evenings (4:30pm9pm or 5pm10pm). Hours are averaged over two weeks, giving you the ability to plan ahead and maintain a healthy work-life balance. Hours to be discussed with candidates at interview.
Please note: This role is not eligible for skilled worker visa.
About us
What we offer:
Competitive salary and weekend enhancement Generous holiday entitlement Paid travel time and business mileage Paid training and support to gain your Care Certificate Free DBS check, uniform, Tablet Local office base for team support Plus, a fantastic range of Norfolk County Council benefits: Health and wellbeing services, including free counselling Norfolk Rewards discounts on shopping, holidays, tech and more Blue Light Card for Social Care workers Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions. Tax-efficient car lease and cycle schemes
Job description Job responsibilities
Job Purpose
To provide support to people living in their own homes in the community to help them
regain and maximise their independence and remain living in their own home.
Reablement is an approach that, irrespective of diagnosis, aims to assist people to
continue to live as they wish. It seeks to enable the individual to do ordinary activities like
cooking meals, washing, dressing, moving about the home and going out.
Reablement Support Workers may have first conversation and provide support, aimed at
building links and connections in the community so that people can get back to their lives
with minimal longer term support.
You will work as part of a skilled, qualified and motivated multi-disciplinary team that are
provided with the tools to do their jobs effectively, registered with Care Quality
Commission (CQC).
You will liaise with other professionals and services as necessary to provide the best
possible care to service users and their carer.
You may provide assistance or reassurance during a period of urgent/unplanned need to
people in their homes who dont need the emergency services which maximises the
individuals independence, health and wellbeing.
The service provides person centred care and support to people over 18 years old such
as assisting with personal care, meals/drink preparation and medication according to a
personalised plan (or immediate need) which identifies the persons reablement goals.
Overview/Context
Norfolk First Response provides four services (Norfolk First Support,
Supported Care, Swift Response and Accommodation Based Reablement).
Norfolk First Response delivers a reablement focused responsive service that provides
timely support in a crisis, prioritises safeguarding and supports the people of Norfolk to
be independent and resilient in the long term.
The service provides high quality social care that builds on the strengths of the person, whether supported by family and carers, our staff or services we commission. We aim to prioritise people, practice effectively, preserve safety and promote professionalism and trust. At the heart of our Promoting Independence strategy is Living Well. By supporting individuals in the context of their own families, communities and circle of support, it empowers them to remain independent for longer; preventing, reducing and delaying the need for formal services. NFS is divided into 5 areas across Norfolk and each area is led by a Service Manager (registered with CQC) and has set base/offices.
Principal Accountabilities
Using a promoting independence approach you will provide physical care, support and
advice to people aged 18 and over across the whole of Norfolk First Response. This may
include bathing, grooming and getting dressed; supporting with administration of
medication, preparation of meals with the aim of maximising a person's ability to regain or
maintain their independence in their own home.
To carry out interim risk assessment so safeguard the health and safety of people when
visiting them in their homes, resolving immediate issues, possible use of moving and
handling equipment or administering medication, working within policies and procedures,
escalating concerns promptly to your colleagues/line manager as necessary.
To provide planned/unplanned support according to the persons need or following the
person-centred plan/associated risk assessments (if applicable) to ensure people are
provided with support that meets their individual needs.
To accurately and legibly complete appropriate documentation (including paper and
electronic format) relating to the visit to ensure the person/family can easily understand
the support they have received, ensure handovers to colleagues are clear/concise and
provide everyone with a clear written record.
To be responsive to peoples changing needs and escalate any significant concerns,
changes or improvements and actively participate within the reviewing process to ensure
the person has the right outcome for them.
To work as part of the multi-disciplinary team liaising with other professionals and
services as necessary to provide the best possible care and support to people.
To promote Safeguarding awareness with people and multi-disciplinary colleagues.
Keep updated on current Safeguarding guidance/practice and be vigilant in all activities.
To understand and execute the actions to take if concerns are raised to keep the person
safe.
Person Specification
Experience Essential
Experience of identifying and communicating peoples needs and preferences. Experience of being part of a team. Demonstrate a basic understanding of the needs of elderly, disabled and other vulnerable people in the community. Demonstrate a basic understanding and commitment of using ICT and mobile technology (smart phones/tablets/laptops) as required by the role. Demonstrable knowledge of working in a care environment, preferably within a domiciliary care or informal setting.
Aptitudes/Behaviours Essential
An ability to communicate clearly, verbally, in writing and demonstrate good listening skills. To be able to show good organisational skills, exercise judgement and initiative within the designated areas of responsibility. Ability to arrange own workload and be flexible. Ability to work without direct supervision. Be polite, professional and treat everyone with courtesy and expect the same in return. Suitability to work with vulnerable adults an enhanced DBS check will be undertaken and screening will be in accordance with the Health & Social Care Act 2008 (Regulated Activities) Regulation 2010- schedule 3.
Qualifications Essential
Commitment to undertake mandatory training including the Care Certificate which includes Moving & Handling and administration of medication. To have obtained key skills/GCSE in Maths and English or a commitment to undertake key skills in Maths and English (Level 1). Diploma level 2 (Care) or equivalent or a commitment to undertake the diploma within the first year of service.
Desirable
Diploma level 3 (Care)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Norfolk County Council
Address County Hall
Martineau Lane
Norwich
Norfolk
NR1 2DH
United Kingdom
Employer's website https://www.norfolk.gov.uk/ (Opens in a new tab)