About this role
Qualifications
Relevant professional qualification in admin, business support or equivalent experience
GCSEs (or equivalent) in English and Maths at Grade C / 4 or above
Experience
Experience in an administrative or office support role
Experience writing professional letters, emails, or reports
Experience working with families or children with additional needs
Experience working in a school, Trust, or public sector setting
Experience using management information systems
Thinking Ability
Ability to organise, prioritise and complete tasks to a high standard
Able to maintain accurate records and follow procedures
Ability to use initiative and respond flexibly to changing needs
Competent in the use of Microsoft Office and other digital systems
Able to manage confidential information sensitively and appropriately
Personal Effectiveness
Excellent communication and interpersonal skills
Positive, professional, and responsive approach to work
Friendly, calm, and confident when supporting families, pupils, and staff
Willingness to learn and engage in professional development
Commitment to safeguarding and promoting the welfare of children and young people
Ability to work collaboratively as part of a team