About this role
Job summary
This is an exciting opportunity to work within a friendly team to support the Neuropsychiatry services.
Please note the earliest start date for this position is 7th September 2026.
Main duties of the job
A Neuropsychiatry Support Worker provides practical, emotional, and clinical support to individuals living with neuropsychiatric conditions, helping them maintain independence, wellbeing, and social inclusion. The role involves working directly with service users in their homes, supporting families and carers, and collaborating with professionals to ensure safe, coordinated care.
The postholder offers one to one community based support, assists people to access health, social care, and community services, and uses social prescribing approaches to promote healthy lifestyles and reduce isolation. They contribute to clinical care by carrying out cognitive assessments, physical observations, ECGs, and by using tools such as the Older Peoples Thrive Menu to support personalised treatment planning.
A key part of the role is liaising with families, carers, and multidisciplinary teams to ensure risks are identified and managed appropriately.
About us
Hello!
We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.
The whole basis of our work is to deliver services that we would be happy for our own family to use.
We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.
Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.
As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.
Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.
We like to work with forward-thinking people who want to make a difference.
Come and Join us !
Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated.
Should you require any assistance in completing this application due to a disability or other needs please contact [email protected]
Job description Job responsibilities
To support service users referred to the Neuropsychiatry Service as well as their family/carers
To provide one-to-one support in the home to people who have neuropsychiatric conditions
To support people to access services
To liaise with the family, relevant professionals and Neuropsychiatry Service Lead to ensure risk measures are indicated and managed
Support and encourage volunteer feedback and conduct satisfactions survey to maintain quality measures
Support and encourage service user/family/carer feedback and conduct satisfactory surveys to maintain quality measures
Carry out cognitive functioning tests, ECG's and blood tests
Utilise Older Peoples thrive menu to facilitate treatment plans
Person Specification
Qualifications Essential
Social/Health care qualifications (including NVQ level 3 Care, Promoting independent Living) or equivalent
Desirable
Training in Mental Health Awareness, dementia, Health & Safety and any other relevant training for this post Managing behavioural and psychological symptoms of dementia
Knowledge & Understanding Essential
Accepts responsibility for own workload. Recognises the limits of own authority within the role Seeks and uses professional support appropriately Understands the principles of confidentiality
Desirable
Demonstrates professional curiosity SystmOne Relevant outcome measures Knowledge around the Mental Capacity and Mental Health Act Knowledge around the different dementia subtypes and how to manage behaviours that challenge in dementia. Knowledge about neuropsychiatric conditions
Additional Criteria Essential
Able to organise own workload according to customers and service need Able to work Independently and use own initiative Full driving licence and daily use of independence car Demonstrates empathy for the concerns of others Listens to and understands directly and indirectly expressed feelings Shows respect for others feelings, views and circumstances In highly stressful situations keeps own feelings in check, takes constructive action and calms others down. Has a range of mechanisms for dealing with stress Positive approach to older people Recognise people's right to privacy and dignity, treating every person with respect Willingness to embrace integrated model and new ways of working. Willingness to be flexible in approach and attitude
Desirable
Ability to negotiate work priorities Skills in basic Information Technology Ability to involve service users actively in planning and evaluating their care own initiative plan/package that promote their independence
Experience Essential
Experience of working with older people and/or people with neuropsychiatric conditions and/or dementia Work experience in Social/Health care . Experience of liaising with other services, GP, adult social care.
Desirable
Experience in providing support to the community Experience in working with people with mental health needs
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Navigo Health and Social Care CIC
Address The Cedars
Second Ave
Grimsby
DN33 2BA
United Kingdom
Employer's website https://navigocare.co.uk/ (Opens in a new tab)