About this role
Job summary
Alvie Health and Reframe Cancer are both part of Harley Street Concierge Ltd and work together to support as many people affected by cancer as we possibly can.
As a key member of the Cancer Support and Screening Team at Reframe Cancer, the Cancer Nurse Specialist will deliver high-quality, evidence-based clinical care alongside holistic emotional and practical support to individuals diagnosed with cancer, and those supporting them.
The post holder will utilise their specialist knowledge and clinical expertise to develop therapeutic relationships with patients, acting as a consistent point of contact throughout the cancer pathway. They will assess, plan, implement, and evaluate care in partnership with patients, supporting them to manage the physical and psychological impact of their diagnosis and treatment, and addressing any concerns in a timely and appropriate manner.
We are seeking a motivated, compassionate, and patient-centred practitioner who demonstrates a strong commitment to delivering safe, effective, and high-quality care, in line with organisational values.
You will be joining a supportive, multidisciplinary team that is committed to continuous improvement and delivering an excellent patient experience.
Main duties of the job
Deliver holistic, patient-centred cancer support remotely via telephone, video consultation, and digital messaging platforms
Proactively engage with patients at key stages of their pathway, including initial assessment, cancer care reviews, follow-up consultations, and end-of-support reviews, ensuring ongoing assessment of needs
Undertake comprehensive holistic needs assessments and develop personalised care plans in partnership with patients, promoting self-management and supporting the achievement of individual goals
Work collaboratively with wider multidisciplinary teams and treating clinicians to support coordinated care, ensuring timely communication contributing to the delivery of optimal patient outcomes ensuring effective, sensitive, and compassionate communication
Provide emotional support, evidence-based information, and practical guidance to help patients and carers understand and cope with their cancer diagnosis and treatment
Prepare patients for, and support following, consultations, investigations, and treatments, ensuring they have a clear understanding of procedures, expectations, and potential outcomes throughclarifying information, reinforcing care plans, and outlining next steps
Ensure all information shared with patients is accurate, up to date, and derived from trusted, evidence-based sources
Communicate appointment information, screening test results, and care plans appropriately, ensuring patient confidentiality is upheld and valid consent is obtained
About us
www.reframe.co.uk
Alvie Health and Reframe Cancer are part of Harley Street Concierge Ltd, working together to improve cancer outcomes for individuals and businesses.
At Reframe were wholly invested in delivering better outcomes from cancer for people and business, and were on the hunt for energetic, creative and enthusiastic people to join our wonderful team. Collectively, were passionate about reducing the effect of cancer on individuals and their loved ones.
We are a practical, positive and progressive team focused on building a high-quality, scalable and clinically robust service. As a CQC-regulated service, we are committed to maintaining high standards of clinical governance, patient safety and continuous improvement. Everyone in our business plays a key role in delivering excellent patient outcomes while supporting growth and innovation.
We work on a hybrid basis and are usually in our Basingstoke office 2 days a week and work from home for the other 3 days. This is obviously dependent on priorities and role requirements.
Job description Job responsibilities
Key Responsibilities
Patient Support & Care
Deliver holistic, patient-centred cancer support remotely via telephone, video consultation, and digital messaging platforms.
Proactively engage with patients at key stages of their pathway, including initial assessment, cancer care reviews, follow-up consultations, and end-of-support reviews, ensuring ongoing assessment of needs.
Undertake comprehensive holistic needs assessments and develop personalised care plans in partnership with patients, promoting self-management and supporting the achievement of individual goals.
Work collaboratively with the wider multidisciplinary team and treating clinicians to support coordinated care, ensuring timely communication and contributing to the delivery of optimal patient outcomes.
Communicate effectively, sensitively, and compassionately with patients and their families, including in complex, emotive, or distressing situations.
Provide emotional support, evidence-based information, and practical guidance to help patients and carers understand and cope with the impact of a cancer diagnosis and its treatment.
Prepare patients for consultations, investigations, and treatments, ensuring they have a clear understanding of procedures, expectations, and potential outcomes.
Support patients following consultations or treatments by clarifying information, reinforcing care plans, and outlining next steps.
Ensure all information shared with patients is accurate, up to date, and derived from trusted, evidence-based sources.
Maintain accurate, timely, and comprehensive patient records in line with professional, legal, and organisational standards.
Communicate appointment information, screening test results, and care plans appropriately, ensuring patient confidentiality is upheld and valid consent is obtained where required.
Adhere to safeguarding policies, duty of candour, and professional codes of conduct at all times.
Identify, escalate, and report incidents, complaints, and safeguarding concerns in accordance with organisational policies and clinical governance frameworks.
Professional Development & Service Contribution
Maintain and develop knowledge through ongoing professional development as agreed with the Lead Cancer Nurse Specialist.
Actively contribute to service improvements, patient engagement activities, and stakeholder meetings or webinars.
Identify opportunities for innovation and continuous improvement in care delivery.
Teamwork & Professional Conduct
Work flexibly to meet the needs of the service, adapting to unpredictable patterns and emotionally demanding situations.
Build and maintain effective working relationships with colleagues, partners, patients, and carers.
Act as a role model for professionalism, compassion, and integrity.
Collaborate openly, engage in constructive discussion, and welcome feedback.
Person Specification
Qualifications Essential
Qualified NMC Registered Nurse (minimum NHS Band 6 equivalent). Minimum 3 years post-registration experience, with at least 3 years supporting cancer patients. Certificate in Systemic Anti-Cancer Therapy (SACT) administration.
Experience Essential
Demonstrated experience in cancer care, including supporting patients through treatment and managing side effects. Strong understanding of cancer pathways, NICE guidelines, and safeguarding policies. Skilled in delivering structured needs-based assessments and building rapid rapport with patients. Excellent communication skills (verbal and written). Proficient in IT systems and managing multiple electronic patient records. Strong organisational, problem-solving, and self-management skills. Flexible, adaptable, and resilient in emotionally challenging circumstances. Committed to delivering high-quality nursing care and continuous service improvement. Embody organisational values: compassionate, empowering, proactive.
Desirable
Experience in palliative care, psychological assessment, counselling, or specific cancer types. Experience in cancer screening programmes. Experience supporting carers or helping patients return to work.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Alvie Health
Address Harley Street Concierge t/a Reframe Cancer
The Square
Basing View
Basingstoke
Hampshire
RG21 4EB
United Kingdom
Employer's website https://www.alviehealth.com/ (Opens in a new tab)