About this role
Job summary
As a Learning Disability & Autism Liaison Team Administrator you will be supporting a warm, welcoming and creative team of specialist nurses to deliver a service to patients with Learning Disability and Autism throughout the hospital, both inpatient and outpatient.The Learning Disability and Autism Liaison Service is an innovative and developing team. There is a wide variety in the needs of people we support and the situations we support with, making this an interesting role with varied days.
You will need to adapt your style of communication according to need and situation of the patient. You will be required to have problem solving skills, be able to manage expectations and use your judgement.
You will support the Liaison Nurses to deliver day-to-day administrative duties, using various IT systems, ensuring that all administrative work is completed as required with accuracy and within set timeframes.
You will also be asked to support the team with making accessible information. Supporting performance reporting and collection of data for audits and CQC will also form a part of the role.
You will also be required to communicate effectively aned efficintly with all levels of management and staff, always displaying a high level of tact and diplomacy and processing sensitive information confidentially.
Main duties of the job
To carry out day to day administrative duties To add and update Patient information on various IT systems. Assist team to arrange meetings and appointments To answer the phone to patients, families, and other professionals To support team with writing minutes at meetings. To ensure data systems are kept up to date as required To signpost to other services as required. To provide support to team in making information accessible, ie. Easy Read & Social Stories. To support team with projects and development within the hospital To support team with completing audits. To support team in liaising with Community Services.
About us
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make arealdifference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities forallour colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
Job description Job responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.
If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.
Person Specification
Skills, Knowledge, Experience Essential
Administration work relevant to the position applied for A range of administrative processes (typing, minute taking, photocopying, scanning, filing, mail management, greeting visitors). Delivering excellent customer service on the telephone and in person. Diary management.
Desirable
Working in a health/social care or service-oriented organisation
Qualifications Essential
NVQ 3 in administration, or equivalent demonstrable experience. Numeracy and Literacy level 2 qualification or equivalent demonstrable skills.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sirona care & health CIC
Address Bristol Royal Infirmary
Upper Maudlin Street
Bristol
BS2 8HW
United Kingdom
Employer's website https://www.sirona-cic.org.uk/ (Opens in a new tab)