About this role
Job summary
We are looking for a motivated and enthusiastic individual to join our friendly GP practice team as an Apprentice Healthcare Support Worker (HCSW).
This is an excellent opportunity for someone considering a future career in nursing or healthcare. No previous experience as a Healthcare Support Worker is required. We welcome applications from school leavers, career changers, or individuals currently working in administrative, reception, or dispensing roles who wish to develop a clinical career within primary care.
The successful candidate will be enrolled onto the North Wales HCSW Foundation Programme, a structured 9-month training programme delivered through the Primary and Community Care Academy, enabling you to develop the knowledge, skills, and confidence required to support patient care in general practice. Starts July 2026
Main duties of the job
Key Responsibilities
The successful candidate will be supported to develop competencies in:
Infection prevention and control Physiological measurements and health observations Wound care support Point of Care Testing (POCT) Urinalysis Chaperoning Patient interaction and information gathering Recognising and escalating concerns about unwell patients Safeguarding and patient protection Supporting health promotion and wellbeing initiatives Care navigation and signposting patients to appropriate services Venepuncture training
About us
We are a friendly, well-established, forward thinking, training practice in Rhosllanerchrugog near Wrexham. The practice currently has 6350 patients, 6 GPs, 2 GP trainees, 2 Nurses, 1 HCA, 1 phlebotomist and an excellent administration team. We are committed to providing our patients with the best possible care whilst supporting our staff to achieve a healthy work/life balance.
Job description Job responsibilities
About the Role
Working under the supervision of experienced Practice Nurses and the wider clinical team, you will learn to provide safe and effective patient care while undertaking a recognised Level 3 qualification.
As your skills develop, you will support patients and clinicians through a range of clinical and administrative activities.
Key Responsibilities
The successful candidate will be supported to develop competencies in:
Infection prevention and control Physiological measurements and health observations Wound care support Point of Care Testing (POCT) Urinalysis Chaperoning Patient interaction and information gathering Recognising and escalating concerns about unwell patients Safeguarding and patient protection Supporting health promotion and wellbeing initiatives Care navigation and signposting patients to appropriate services Venepuncture training Training and Development
The successful candidate will undertake the Agored Cymru Level 3 Primary Care Healthcare Support Worker Certificate as part of the HCSW Foundation Programme.
Training includes:
Professional Practice in Primary Care Human Anatomy and Physiology Principles of Wound Care Safeguarding Point of Care Testing Personal Development in Health and Social Care Practical Clinical Skills Training Supervised workplace competency assessments You will receive support from:
A named Practice Nurse Supervisor/Assessor The GP Practice Team Health Board Nursing Leads A peer support network with fellow HCSW trainees across North Wales
Person Specification
Essential Criteria Essential
Applicants must be able to commit to a minimum of 30 contracted hours per week and be available to start in early July 2026. Please apply by email: A CV A supporting statement outlining your interest in healthcare and why you would like to become a Healthcare Support Worker
Qualifications Essential
Good standard of education including GCSEs (or equivalent) in English and Mathematics. Excellent communication and interpersonal skills. Ability to work as part of a multidisciplinary team. Caring, compassionate and professional approach. Willingness to learn and undertake training. Good organisational and time management skills. Basic IT skills. Ability to maintain confidentiality and professionalism
Desirable
Previous experience working with the public. Experience in a healthcare, care, customer service, reception or voluntary setting. Welsh language skills. Interest in pursuing a future career in nursing or healthcare
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Beech Avenue Practice
Address The Health Centre
Rhosllanerchrugog
Wrexham
LL14 1AA
United Kingdom
Employer's website https://www.rhosdoctors.co.uk/ (Opens in a new tab)