About this role
Job summary
This role has been approved for advertising; however, it is also being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin.
This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.
Our Divisional Governance Manager in Clinical Support and Cancer Services is a key role in supporting our clinical colleagues to deliver safe, high quality care.
Reporting to the Head of Clinical Administration and Governance this role will cover all aspect of governance and quality assurance including patient feedback, clinical audits, risk, governance and patient safety incidents across a large Division with a number of Specialties.
Having a continuous improvement mindset is critical to being successful in this role. We want to celebrate where things go well and learn from when things don't go so well, sharing our learning Trust wide for the benefit of our patients.
If you are passionate about all things governance then this is the perfect role for you!
Main duties of the job
This is a varied role, main duties will include (but are not limited to) the following:
Ensuring that all Divisional colleagues, both clinical and non-clinical, are aware of their responsibilities and have appropriate access and training to support the timely reporting of incident, risks and health and safety matters Providing expert advice, support and guidance on governance matters to Divisional colleagues Being responsible for developing, reviewing and monitoring the complaints process within the Division to ensure that concerns raised by our patients are thoroughly reviewed and responded to in a timely manner Continually review and develop the Divisions departmental audits and actively monito completion against the Divisions annual audit plan Being responsible for ensure that the Trusts assurance process in relation to regulatory standards accurately reflect the position of the Division
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.
RCHT is responsible for the provision of services at three main sites with approximately 780 inpatient beds:
Royal Cornwall Hospital in Truro
St Michael's Hospital in Hayle
West Cornwall Hospital in Penzance
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities, and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting and retaining highly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.
Job description Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Qualifications Essential
Educated to degree level in relevant subject or equivalent qualification / significant equivalent experience
Desirable
Clinical registration Post graduate degree in management studies or equivalent experience A Masters level qualification (or equivalent) or working towards, desirable, or equivalent experience Prince 2 Foundation level or equivalent experience
Experience Essential
Substantial previous experience and success in supporting and delivering the risk and clinical governance agenda including experience in risk management and audit techniques Experience of co-ordinating project work, with a comprehensive knowledge of project principles, techniques and tools Experience of policy and report drafting and formulation Experience of applying root cause analysis methodology
Knowledge, Skills and Abilities Essential
Proven ability to audit, investigate and analyse highly complex situations/problems where material is conflicting and drawn from multiple sources, developing and successfully implementing practical and workable solutions to address them Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships. Ability to act upon incomplete information, using experience to make Inferences and aid decision making Well-developed leadership and influencing skills with the ability to negotiate, persuade, enthuse, motivate and involve individuals and teams, and have them understand the Trust's performance expectations Excellent inter-personal and communication skills with good listening skills
Desirable
A good understanding of the changing NHS environment
Qualities Essential
High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude A commitment to improving patient safety and experience through an ability to sustain a clear performance focus on achieving demanding goals
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Cornwall Hospitals Trust
Address Treliske Hospital
Royal Cornwall Hospital
Truro
TR1 3LJ
United Kingdom
Employer's website https://www.royalcornwall.nhs.uk/ (Opens in a new tab)