About this role
Job summary
What We Offer
Supportive and friendly working environment Training and professional development opportunities Competitive salary based on experience Opportunities to develop within primary care
Main duties of the job
ob Description:
Theale Medical Centre is recruiting a reliable and enthusiastic Dispensary Assistant/Dispenser to join our friendly practice dispensary team. This is an excellent opportunity for someone who is organised, patient-focused, and able to work well in a busy clinical environment.
Key Responsibilities
Dispense medications accurately and safely in line with practice protocols. Process repeat and acute prescription requests. Handle patient queries by phone, in person, and via clinical tasks. Provide advice and support to patients within scope of practice. Take payments for private prescriptions and dispensed items. Assist with stock control, ordering, and checking deliveries. Support Prescription Management activities, ensuring safe and timely workflow. Support Medicines Reconciliation and Docman processing (adding/amending medications under guidance). Maintain accurate records and ensure all dispensary processes meet legal and clinical governance standards.
About us
Theale Medical Centre prides itself on its pleasant and relaxed atmosphere where the doctors, nurses, reception and administration staff work as a team and try to make a visit to the surgery as comfortable as possible for patients. We try to do our best for each and every patient providing good clinical practice and up to date treatment.
There has been a doctors surgery in Theale for over 75 years. In this time it has grown from a single doctor practice to its present size of around 11,000 patients, looked after by a team of dedicated and friendly staff.
As the practice has grown it has had to move premises to accommodate the higher numbers and the expanding range of services. The last move in February 1993, was into our purpose-built medical centre in Englefield Road. The surgery expanded again in 2015 with the addition of 2 new clinical rooms. We also have a branch surgery in Royal Avenue, Calcot.
Job description Job responsibilities
Job Description:
Theale Medical Centre is recruiting a reliable and enthusiastic Dispensary Assistant/Dispenser to join our friendly practice dispensary team. This is an excellent opportunity for someone who is organised, patient-focused, and able to work well in a busy clinical environment.
Key Responsibilities
Dispense medications accurately and safely in line with practice protocols. Process repeat and acute prescription requests. Handle patient queries by phone, in person, and via clinical tasks. Provide advice and support to patients within scope of practice. Take payments for private prescriptions and dispensed items. Assist with stock control, ordering, and checking deliveries. Support Prescription Management activities, ensuring safe and timely workflow. Support Medicines Reconciliation and Docman processing (adding/amending medications under guidance). Maintain accurate records and ensure all dispensary processes meet legal and clinical governance standards.
Person Specification
Qualifications Essential
NVQ Level 2/3 in Pharmacy Services (or working towards) desirable Experience in a GP practice dispensary - desirable Excellent communication and customer service skills Strong attention to detail and accuracy Able to work effectively in a fast-paced team environment IT-confident and comfortable learning clinical systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Theale Medical Centre
Address Englefield Road
Theale
Reading
RG7 5AS
United Kingdom
Employer's website https://www.thealemedicalcentre.com/ (Opens in a new tab)