About this role
Job summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING
LINK;https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/8596
PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK
Main duties of the job
What is a Client Care Coordinator?
Putting client-centred care into practice requires the support of the entire organisation. We are seeking a passionate and committed Client Care Coordinator to join our team at our Essex clinic. Here, you'll be part of a friendly team that empowers clients to make reproductive choices that are right for them.
About the Role
As a Client Care Coordinator, your role will primarily involve administrative tasks such as conducting phone consultations, data processing, record archiving, managing the reception desk, and liaising with clients during their care with MSI UK. This list is not exhaustive, and progression opportunities are based on competencies. You will receive bespoke training tailored to equip you in providing safe and effective abortion care to our clients.
About us
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Job description Job responsibilities
For full details about the role, please see the job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf
Person Specification
Experience Desirable
Experience in customer service
Employer details Employer name MSI Reproductive Choices
Address Marie Stopes Uk
88 Russell Road
Buckhurst Hill
Essex
IG9 5QB
United Kingdom
Employer's website https://www.msichoices.org.uk/careers/ (Opens in a new tab)