About this role
Job summary
We are looking for a caring and motivated Community Phlebotomist to join our team at the Luton Treatment Centre.In this rewarding role, you will provide essential nursing care support to the Nursing Team, working primarily within a clinic setting while also carrying out home visits when required. You will deliver phlebotomy clinics at the Luton Treatment Centre and support Community Phlebotomists with domiciliary visits as needed.
This is a varied position offering the opportunity to work across different services. During periods of staffing pressure, you may be asked to provide support in other areas, working within your skills and competencies to help maintain high standards of patient care.
Key responsibilities include:
Supporting the Nursing Team in delivering high-quality patient care. Running phlebotomy clinics at the Luton Treatment Centre. Assisting with domiciliary visits alongside Community Phlebotomists. Providing flexible support to other services when required. Delivering compassionate and professional care in both clinic and community settings. Shifts will be either 8:00am - 4:00pm or 11:00am - 7:00pm, depending on service and clinical needs.If you are passionate about patient care and enjoy working as part of a supportive team, we would love to hear from you.
"Should we receive a high number of applications we reserve the right to close this vacancy at any point after 08/06/2026"
Main duties of the job
To provide basic nursing care support to the DVT Nursing team based at LTC
To support taking out of hours bloods to the laboratory in the evenings
Community Phlebotomist Service with domiciliary visits where necessary.
Provide phlebotomy clinics at the Luton Treatment Centre including evenings
When undertaking home visits on scheduled days to plan visits accordingly.
Assess the client's registration forms and initiate investigations (to include blood pressure, weight, height, bloods
To provide basic dressings as directed by nursing team.
To set up clinical areas prior to clinic
To chaperone and assist clients attending for procedures (on and off examination couch, escorting within the building and out to their car)
Always Act as an ambassador for the Luton Treatment Centre
To give general advice to patients regarding services
Check all equipment prior to clinic and report any defects to appropriate personnel.
To take appropriate emergency action as required and to immediately inform the nurse in charge or manager.
To assist in the collection of information for audit purposes
To rotate stock according to expiry dates
To put supplies, pharmacy, logistics and stores away
To ensure bins are emptied at the end of each clinic.
Assist in taking requests from patients on the phone booking line for clinic phlebotomy.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Job description Job responsibilities Communication
1. Greet patients attending clinics at LTC and signpost them accordingly.2. To record accurate, concise information on patient care within the patient notes3. To always maintain confidentiality of patients4. To communicate patient information to medical/nursing staff as appropriate to patient care5. Attend and contribute to service meetings.6. To ensure accurate labelling of blood bottles and safe secure transfer to the laboratory7. To assist in making appointments for patients who have language, speech or hearing difficulties.8. Receive, screen and transfer telephone calls as appropriate, acting on own initiative ensuring that accurate detailed messages are taken and recorded.9. Keep up to date with reading and replying to work email communications.10. Communicate with Phlebotomists, HCAs Specialist Nurses, GPs, Nurses, Patients, local hospitals, and other health professionals within the multidisciplinary team.11. To be the patients advocate within the clinical setting.12. To be supportive and communicative with colleagues and clients
Budgetary Responsibility To monitor stock in partnership with nursing team and co-ordinate ordering of supplies, logistics and equipment as required
People Management 1. Participate in the induction of students and Health Care Staff.2. Development of staff3. Maintaining own professional development and requirement to take part in appraisal and one to one process.
Research & Development Activity 1. Required to undertake Research and development activity eg Hand washing and essential steps on a regular basis.2. Participate in obtaining patient engagement feedback on a continual basis. Audits as and when required.
Clinical and Practice Governance 1. Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.2. Any data that is taken/shared as part of a phone call, transported, or transferred electronically must be undertaken with regards to the Trust Information Governance and Information Security policies. 3. The post holder must adhere to the Trust risk assessment and risk management processes.4. The post holder must adhere to infection control policies and procedures.5. Undertake mandatory training and any other training relevant to the role as required by East of England Community Health and Care NHS Trust.6. The post holder must participate in clinical and other audits as required.7. Provide patients and their families /carers with information on standards they should expect from the team. 8. Participate in clinical supervision on a regular basis9. The post holder is required to be ready and participate in relevant emergency process for their team.
General
Safeguarding people responsibility
Safeguarding children and adults at risk of abuse or neglect is a collective responsibility.
There is an expectation that all staff develop and maintain their role relevant safeguarding people competencies and comply with local safeguarding partnerships practice. Alongside this employee who are registrants are reminded of their professional duty of care.
Safeguarding means protecting a citizens health, wellbeing, and human rights; enabling them to live free from harm, abuse, and neglect. It is an integral part of providing high-quality health care.
Those most in need of protection include:
Children and young people Adults at risk, such as those receiving care in their own home, people with physical, sensory, and mental impairments, and those with learning disabilities. The post holder must at all times carry out their duties with regard to East of England Community Health and Care NHS Trust Workforce Diversity and Inclusion Policy.
To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.
All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.
This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975 and as such it will be necessary for a submission for Disclosure of Barring Service to be made to check for any previous criminal convictions. East of England Community Health and Care NHS Trust is committed to the fair treatment of its staff, potential staff, or users in line with its equal opportunities policy and policy statement on the recruitment of ex-offenders.
Person Specification
Qualifications and Training Essential
N.A.P venepuncture qualification or equivalent or a willingness to undertake training within an agreed timeframe The post holder must be able to evidence 'Achievement of Care Certificate or be willing to complete this within first 6 months of employment OR Achievement of a vocationally related qualification (e.g. NVQ in Health and social care/ clinical healthcare)' Willingness to undertake Trust mandatory, statutory and essential training and further training related to the role to meet the needs of the service.
Desirable
Admin/clerical training Previous relevant experience-eg. First aid certificate
Experience Essential
Communicate effectively in English Experience working as a HCA or equivalent Experience of working with the public Previous experience of working in a team Infection Control and universal precaution training or willingness to undertake training.
Desirable
Phlebotomy experience Community experience in the phlebotomy/ health care setting Knowledge of computer i.e. Microsoft Experience of training staff on a 1-1 basis
Knowledge and Skills Essential
Standard keyboard skills and ability to communicate through IT using packages such as Word and Outlook Ability to work flexibly as part of a team. Time Management and prioritisation Skills. Excellent interpersonal skills Accurate and methodical approach to work Ability to work without direct supervision Ability to cope with challenging behaviour Willingness to learn new skills Ability to communicate effectively with staff and patients Travel between base and laboratory in the evenings as required to drop samples
Desirable
Experience of S1 IT system Experience of Malinko scheduling System
Safeguarding and promoting the welfare of children and young people/vulnerable adults Essential
Ability to safeguard and promote the welfare of children and young people/vulnerable adults oDemonstrates understanding of safeguarding issues oCan demonstrate an ability to contribute towards a safe environment
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name East of England Community Health and Care NHS Trust (Cambridge)
Address Luton Treatment Centre
Luton
LU1 1AR
United Kingdom
Employer's website https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)