About this role
Job summary
Interviews will be held on in April 2026.
We are looking for x3 Receptionists, working between the hours of 7.45am and 6:30pm, Monday to Friday, on a 4 week flexi rota,
which will include 1 in 4 Saturday working 8.30 - 1 or 8.30 - 5 on a rota basis.
The role is a varied and interesting job working in a medical practice within the reception area, the role includes, call handling and administrative duties. The role holder will have excellent communications skills for face to face and telephone interactions with patients and service providers and other health professionals at all levels. The role holder will have experience in dealing with the general public. To have positive demeanour and stay calm and work under pressure will also a kind and empathetic approach. The post holder will be required to proactively communicate to relevant people i.e. staff, clinicians, patients and visitors you will have good PC literacy skills, using MS Office packages and NHS systems for which you will be given training. Ensuring attention to detail and consistently following protocols and procedures to respond to patient/ clinicians requests and support with any urgent admin requirements. The role requires good organisational skills and be able to effectively prioritise their work.
Main duties of the job
The job is in a fast paced environment working as a team player as part of a team at all Teldoc sites.
About us
The role is based at any of the 6 Teldoc practices, but you may be required to provide cover at the Shifnal sites, so you must be able to travel.
Hours of work will be between the hours of 7.45am and 6.30pm, fully flexible, to include 1 Saturday per month.
PREVIOUS APPLICANTS NEED NOT APPLY.
Job description Job responsibilities
To become familiar with Practice procedures and protocols, and comply with them To support with the regular upkeep ofboth sites, adhering to and reinforcing health and safety across all sites To open and close sites To play a part in all Reception and Practice Team activities, for example, meetings To be responsible for self-development with support of Practice Team
Apply practice policies, standards and guidance
Person Specification
Experience Essential
Good knowledge of Microsoft Office Word, Excel and Outlook Good knowledge of GDPR
Employer details Employer name Teldoc
Address Oakengates Medical Practice
Limes Walk
Oakengates
Telford
Shropshire
TF2 6JJ
United Kingdom
Employer's website https://www.teldoc.org/ (Opens in a new tab)