About this role
Job summary
We are looking for a Two Fixed Term Access Hub Coordinator to join our team at the Harold Moody Health Centre.
Hours: 19 and 18.5 hours
Site: Harold Moody Health Centre SE17 2GN
Salary : £13.30 per hour
If you wish to apply please do so via this link
https://nexushealthgroup.nhs.uk/2025-application-form
CVs will not be accepted without an application form
Please note, the post holder might require to do early shifts depending on business needs.
Please note that candidates must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role. Therefore applications requiring visa sponsorship cannot be considered.
Main duties of the job
It is the role of the Nexus Access Hub Coordinators to assist our patients to access our services in the most effective way possible. To facilitate this the postholder will undertake the following :
Greet and assist patients in using our services Handle Patient enquiries courteously, efficiently and with empathy. Undertake administrative tasks with care and attention to details. Understand and work with the team to meet the key perfomance indicators for this role
About us
Nexus was formed in 2016 with the merging of established local practices in Southwark. We look after a practice population of more than 76,000 patients spread across our 8 sites. Our clinical approach is based on a foundation of clinical excellence, clinical leadership, and clinical governance shaped by the needs and challenges of our local population. We are a well recognised training organisation for future GPs and nurses. We are focused on the learning and development of our clinical and non-clinical staff.
We operate 8 GP Practice sites across north Southwark that are geographically close and well served by local transport hubs at London Bridge, Elephant & Castle and Canada Water. We share a single patient list but our patients are attached to a specific site and are looked after by local multidisciplinary teams which include GPs, Nurses, Physicians Assistants, Paramedics, ANPs and Pharmacists. Our site based teams are supported by Managers and local administration staff. Our GP Partners have overall clinical and administrative responsibility for Nexus Health Group and are supported by a Senior Management Team and centralised HR, IT, clinical administration functions
Nexus works closely with our local PCN and 2 of our GP Partners are PCN clinical directors.
Job description Job responsibilities
Please find attached the job description and the person specification to see the requirements of the role
Person Specification
Qualifications Essential
GCSE or NVQ Level 2 or equivalent experience
Experience Essential
Computer literate, including MS word, excel, PowerPoint and Outlook Experience of providing support to patients and work colleagues
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Nexus Health Group
Address Medical Centre
60 Thurlow Street
London
SE17 2GN
United Kingdom
Employer's website https://nexushealthgroup.nhs.uk/ (Opens in a new tab)