About this role
Job summary
Work with the QE Facilities Pharmacy to Home team to deliver a high quality and patient focused service. Undertake and support the dispensing of all prescriptions and orders presented to the QE Facilities Pharmacy to Home including speciality medicines. Support the Pharmacy Manager to maintain and work within the legal and regulatory standards of a GPhC registered Pharmacy. Support the Pharmacy Manager to promote a strong relationship with the Trust and other key stakeholders e.g. CCG and local Trusts. Undertake appropriate training and demonstrate competency in the use of the JAC Pharmacy Support System for stock ordering and stock control. Understand the importance of booking stock to the correct patient and cost centre and to maintain accurate Patient Medication Records (PMR). Participate in the required stock taking procedures and resolve and report any stock discrepancies to the appropriate person
Main duties of the job
To carry out a 'Pharmaceutical and Legal' assessment of a prescription and dispense with high level of accuracy.
Understand individual role and responsibilities and know when to pass queries to the Pharmacy Manager, Pharmacist or Superintendent Pharmacist.
Understand the principle of continuous improvement in the dispensary and work within the 'just culture' environment for reporting errors and learning from past failures.
About us
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
Job description Job responsibilities
Assist in the coordination of prescription processing for home delivery in line with Pharmacy Standard Operating Procedures.
Support and uphold the principles and scope of the Pharmacy Quality Policy, ensuring all services delivered to patients at home meet regulatory and safety standards.
Understand and contribute to the delivery of Pharmacy Key Performance Indicator (KPI) targets.
Offer professional insight to support the continuous improvement and development of the Pharmacy to Home service, including identifying opportunities to enhance patient experience and operational efficiency.
Maintain accurate records related to prescriptions, deliveries, and patient communications, ensuring confidentiality and compliance with data protection requirements.
Maintain and develop personal knowledge and skills, particularly in remote patient care, digital systems, and home delivery services.
Agree individual objectives during appraisal and performance review meetings with the line manager, aligning with service delivery goals.
Work with the line manager to identify training needs and establish a Personal Development Plan, with a focus on expanding competencies relevant to remote pharmacy services and patient support.
Person Specification
Knowledge Essential
Demonstrate excellent communication skills. Ability to explain clearly and listen to members of the public and other healthcare professionals Demonstrate an appropriate level of IT skills Demonstrate appropriate level of organisational skills
Desirable
Knowledge of the Laws, Guidelines and Standards relating to the supply of medicines from a GPhC registered Pharmacy Demonstrate excellent Customer skills
Experience Essential
Dispensing Pharmacy Assistant experience in Hospital Pharmacy or Community Pharmacy.
Qualifications Essential
Pharmacy Service Skills NVQ Level 2 (QCF) Qualification for Dispensing Pharmacy Assistants or a Community Pharmacy dispensing qualification
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name QE Facilities
Address QEF Pharmacy To Home Department
Spire House, Spire Rd
Washington
NE37 3ES
United Kingdom
Employer's website https://www.qefacilities.co.uk/ (Opens in a new tab)