About this role
Job summary We are looking for a highly organised and proactive Business Support Manager to join Agincare Enable. In this pivotal role, you will provide high-level business management, project coordination, and administrative support to ensure the smooth and efficient running of our operations. Working closely with the Business Development Director and Senior Leadership Team, you will help drive both day-to-day performance and longer-term growth. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and takes pride in delivering high-quality support across teams and projects.
Duties of the role:
Business & Project Support
Coordinate business operations to support the delivery of Enable services Provide administrative support to the Senior Leadership Team across governance, compliance, and business development Lead and manage projects, including planning, tracking progress, and reporting on outcomes Support data analysis and reporting to inform decision-making
Team & Meeting Coordination
Organise and manage meetings, including Board and leadership meetings, and key events Prepare agendas, presentations, and take accurate minutes
Main duties of the job We are looking for a highly organised and proactive Business Support Manager to join Agincare Enable. In this pivotal role, you will provide high-level business management, project coordination, and administrative support to ensure the smooth and efficient running of our operations. Working closely with the Business Development Director and Senior Leadership Team, you will help drive both day-to-day performance and longer-term growth. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and takes pride in delivering high-quality support across teams and projects. Duties include coordinating Enable services, supporting the Senior Leadership Team across governance, compliance, and business development, leading and managing projects, supporting data analysis, and coordinating responses to bids. Additionally, you'll organise meetings, prepare agendas, track actions, and maintain records. Effective communication, collaboration, compliance, and continuous improvement are key aspects of the role.
About us Agincare is a family run business that has been caring and supporting people since 1986. With over 4,500 team members, we are one of the UKs largest care providers and are continuing to grow. We have over 100 locations across England including care and nursing homes, home care branches, extra care schemes, supported living properties, and live-in offices. Agincare is committed to supporting care leavers to live independently and is a signatory of the Care Leaver Covenant. We offer a supportive and inclusive working environment and believe in recognising the hard work and dedication of our team. All our care services are regulated by the Care Quality Commission (CQC).
Job description Job responsibilities Package Description:
We are looking for a highly organised and proactive Business Support Manager to join Agincare Enable.In this pivotal role, you will provide high-level business management, project coordination, and administrative support to ensure the smooth and efficient running of our operations.Working closely with the Business Development Director and Senior Leadership Team, you will help drive both day-to-day performance and longer-term growth.This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and takes pride in delivering high-quality support across teams and projects.
Duties of the role:
Business & Project Support
Coordinate business operations to support the delivery of Enable services Provide administrative support to the Senior Leadership Team across governance, compliance, and business development Lead and manage projects, including planning, tracking progress, and reporting on outcomes Support data analysis and reporting to inform decision-making Coordinate responses to bids and ensure timely input, review, and sign-offTeam & Meeting Coordination
Organise and manage meetings, including Board and leadership meetings, and key events Prepare agendas, presentations, and take accurate minutes Track actions and follow up to ensure completion Maintain accurate records, documentation, and databases Manage correspondence, emails, and enquiries in a timely mannerCommunication & Collaboration
Facilitate effective communication across internal teams and external stakeholders Share updates and key information clearly and appropriately Handle sensitive information in line with data protection requirementsCompliance & Continuous Improvement
Ensure adherence to company policies and procedures Maintain confidentiality at all times Support quality improvements and continuous development initiativesAdditional Responsibilities
Support with complaints, compliments, and data requests Assist with report writing as required Undertake training and stay up to date with sector developments Occasionally travel and work flexibly, including evenings and weekends, to meet business needs
About You:
Essential Skills & Experience:
Strong knowledge of Microsoft 365 (Word, Excel, PowerPoint, Teams, Planner, SharePoint, OneDrive) Proven project management experience or relevant qualification Excellent IT skills, particularly in Excel and reporting tools Strong organisational skills with the ability to manage multiple priorities Ability to produce accurate, timely reports and management information Excellent communication skills, both written and verbal Ability to work effectively in a fast-paced, changing environment Strong time management and attention to detail Demonstrable experience working within a Project Support roleDesirable Skills and Experience:
Experience within health, social care, or supported living sectors Experience working with senior leadership teams Knowledge of governance, compliance, or business development processes Project Management qualification (e.g. PRINCE2,PMI)
Benefits
We believe in recognising the hard work and dedication of our team. As a valued member of Agincare, youll benefit from:
Asupportive andinclusive working environment The chance to help shape a growing andambitious care organisation Refer a friend scheme up to £1000* Outstanding career development Blue Light Discount Package Company pension scheme
About Agincare
Were a family run business thats been caring and supporting people since 1986. With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including care& nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.
Agincare are signatories of the Care Leaver Covenant and arecommitted tosupporting care leavers to liveindependently.We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.
All of our care services are regulated by the Care Quality Commission (CQC).
Equal opportunities are important to us at Agincare and we welcome applications from all.
*Refer a friend bonuses are subject to terms and conditions
Person Specification
Qualifications Essential
Strong knowledge of Microsoft 365, proven project management experience or relevant qualification, excellent IT skills, particularly in Excel, strong organisational skills, ability to produce accurate, timely reports, excellent communication skills, ability to work effectively in a fast-paced environment, strong time management, demonstrable experience in a Project Support role.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Agincare
Address Agincare Head Office Services
Portland
DT5 1BB
United Kingdom
Employer's website https://www.agincare.com/ (Opens in a new tab)