About this role
Job summary
Health Care Assistants work as part of the care team to provide specialised shortbreak and palliative care. Following competency assessments, the postholder delivers highquality clinical and holistic care, supporting children with complex needs and their families.
Main duties of the job
Provide care that is culturally sensitive and appropriate to all communities we serve. Report to the Nurse in charge on each shift Able to maintain and develop clinical skills in order to care for children with complex health needs Maintain high standards of care aligned with best practice, hospice values and CQC key lines of enquiry Keep accurate and timely documentation using online database. Admit children into the hospice, ensure child is fit for admission by taking observations. Ensure admission form is completed and the child has brought all necessary equipment Discharge child from the hospice handing over all cares to parents/carers. Ensure child is discharged with all property and equipment. Participate in SBAR handover of children Support children in emergency situations and escort to hospital with paramedics Adhere to all Zoe's Place policies, procedures and guidelines, and promote these to others. Report incidents and accidents promptly to the Nurse in Charge and complete required documentation. Maintain dignity, privacy and confidentiality at all times.
Other Duties & Skills Required
Demonstrate professionalism, good time management and punctuality at all times.
About us
Zoe's Place Baby Hospice is a nurse led service offering 24-hour short breaks and end of life support for babies and children up to six years old (extended to age eight where appropriate) with life-limiting or life-threatening conditions.
Please note that this job advert may close early if we receive a high volume of applications. We recommend that you submit your application as soon as possible to ensure that it is considered
Job description Job responsibilities
Communication & Relationships
Build respectful and professional relationships with children, families, colleagues and external stakeholders. Use strong verbal and written communication skills, including electronic patient record systems. Contribute to staff meetings and share relevant information. Promote collaborative team working. Be aware of the Freedom to Speak Up and Complaints and Concerns policies; escalate concerns when appropriate. Maintain professional boundaries in all interactions. Communicate sensitively and effectively with families of children with complex and diverse needs.Leadership & Management
Act as a positive role model, demonstrating high standards of care. Promote the hospice mission and values at all times as an ambassador for Zoe's Place. Use hospice resources responsibly and efficiently.Clinical Responsibilities
Deliver individualised care of the highest standard during respite stays, adhering to individual care plans and individual plans such as play targets and physiotherapy plans. Provide holistic care to children and their families Maintain a warm, welcoming, safe and child-friendly environment. Support legacy-building and memory-making opportunities for families.Training, Education & Quality
Keep all clinical skills and knowledge up to date. Take part in annual review of competencies. Take responsibility for ongoing professional development. Participate in appraisals, mandatory training, clinical and safeguarding supervision. Engage in training to enhance knowledge and skills. Aware of responsibilities in relation to data protection and confidentiality.Health & Safety
Follow all organisational health and safety policies and ensure they are communicated to the team. Take reasonable care of personal safety and the safety of others. Report hazards, incidents and risks promptly.Infection Prevention & Control
Comply with infection prevention and control policies to ensure a clean and safe environment. Attend infection control meetings when requested by the Head of Care. Use PPE correctly and ensure others do the same. Maintain a high standard of infection control within the hospice environment.General
This job description is not exhaustive and may evolve to meet the changing needs of the service.
Person Specification
Experience Essential
Experience working as a HCA or in a school/nursery/healthcare environment or teaching assistant in a SEN school
Desirable
Experience of working with children or adults with complex needs and life-limiting illnesses Caring for a person at end of life Experience delivering palliative care
Other Essential
Flexibility to meet service demand, working a mixture of days nights and weekends.
Skills Knowledges and Competencies Essential
Excellent communication skills. Ability to learn new clinical skills such as PEG feeding, epilepsy awareness, tracheostomy care, ventilation, physiotherapy and keep competencies up to date Enthusiastic and motivated with a good conscientious attitude. Ability to follow instructions but use own initiative for the best interests of the child, family and service. Ability to follow policies and procedures. Caring and approachable. Good interpersonal skills. Ability to work well within a team setting. Demonstrate emotional resilience Reliable and responsible Treat all with dignity and respect
Desirable
Ability to deal with difficult situations.
Qualifications Essential
NVQ level 2
Desirable
NVQ 3
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Zoe’s Place Baby Hospice
Address Zoe's Place Baby Hospice
High Street
Normanby
Middlesbrough
Cleveland
TS69DA
United Kingdom
Employer's website https://www.zoes-place.org.uk/ (Opens in a new tab)