About this role
Job summary
Peninsula Dental Social Enterprise is seeking a motivated, committed, enthusiastic qualified Dental Nurse with management experience to fill a Clinic Team Leader position in Plymouth.
The post holder will be responsible for the effective and efficient running of the clinical floors and student clinics as well as all supporting services, including management of staff. The post holder will be required to be the CQC Registered Manager for the site and oversee the associated regulated activities.
Main duties of the job
The role holder will lead the efficient and effective running of the Dental Education Facility (DEF) clinical floors and management of clinic staff. They will be the CQC registered manager for their facility.
About us
Peninsula Dental Social Enterprise provides dental services and education from four teaching clinics across the southwest, from Exeter to Truro. The company supports the work of the University of Plymouth Peninsula Dental School training the Dentists and Therapists of tomorrow. As a Social Enterprise we are focussed on providing benefits to the communities we serve locally, including patients, students and the wider community requiring oral healthcare and education.
PDSE reserve the right to close the advert early, in the event of significant interest and high numbers of applications. Candidates are therefore encouraged to submit their application as early as possible to avoid disappointment
Job description Job responsibilities
Role: Clinic Team Leader Grade: Band 5
Reports to: Clinic Manager
Directly responsible for Dental Nurses / Trainee Dental Nurses
Role summaryThe role holder will lead the efficient and effective running of the Dental Education Facility (DEF) clinical floors and management of clinic staff. They will be the CQC registered manager for their facility.
Key accountabilities
Operational management of the clinical floor and supporting services
Line management of staff to achieve an innovative, motivational and high performing working environment to best deliver services to patients and students. Includes conducting appraisals, managing performance, managing attendance, conduct etc.
Assisting in recruitment and development of relevant staff groups
Liaison with PDSE managers, clinic staff, academic staff and students to maximise the efficiency of the clinics
Ensure all activities are undertaken in compliance with Equality and Diversity regulations for staff, students and patients
Ensure all governance procedures are in place and are adhered to
Plan and lead events such as student induction
Support and facilitate the work of the Dental Outreach Team and the Dental Nurse Training programme
Work with the Central Clinical Governance Team and other PDSE staff to plan and manage DEF operations
Work with other DEF staff to ensure appropriate levels of consistency of operational delivery
Create an innovative, motivational and high performing working environment to best deliver services to patients and students
Ensuring that all team members are accountable for their own clinical actions and understand the impact of their work on patients and student
Ensure the working environment is safe for all employees, students and visitors to the DEF
Measures of success
Successful outcomes to items listed in key accountabilities and other delegated tasks
Positive feedback (staff, patients and students)
Meets deadlines
Manages competing demands
Adherence to PDSE policies
Appropriate outcomes for patients and students through a motivated staff group
Person Specification
Essential
Qualified Dental Nurse, registered with the General Dental Council
Excellent numeracy and literacy skills (minimum GCSE grade C, or equivalent, in maths and English
Computer literacy, including competence with Microsoft Office
Desirable
Additional post registration qualification i.e. dental radiography
Knowledge and use of R4 is desirable
Evidence of work in a management role
Evidence of staff management
Skills
Ability to work as a manager in a team environment
Ability to motivate a team to be enthusiastic, committed and to improve performance
Excellent interpersonal, communication and presentation skills, both verbal and written
Understanding of how internal processes can impact on organisational performance
Effective problem solving skills
Methodical approach to organising staff and clinics and resolving issues
Able to prioritise and move between tasks to meet deadlines
Behaviours
Demonstrates self-leadership and leadership of others
Demonstrates enthusiasm and commitment at all times
Demonstrates commitment and support to PDSE, to PDSE managers, the Clinic Manager and to colleagues
Takes ownership of tasks
Uses own expertise and uses this to develop others
Supports others to achieve goals
Forms good working relationships with colleagues to achieve successful outcomes
Ability to manage multiple tasks and competing demands
Demonstrates an ability to manage and participate in a changing environment with a positive attitude.
This post requires Hepatitis B immunisation and other health clearance as stipulated by Occupational Health.
Staff on 52 week contracts must take the majority of their annual leave allocation outside of term time. Requests for annual leave within term-time will only be granted if the functioning of the clinics will not be compromised.
Due to the essential nature of this role the notice period will be three months.
Enhanced DBS check will be carried out during recruitment.
Other
This job description provides a general reflection of the key accountabilities associated with the post, it is expected that the role holder will undertake any other reasonable activities to assist in efficient service delivery.
This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. Job descriptions should be reviewed at least annually at the appraisal meeting.
Normal working hours are 0845 to 1700 Monday to Friday, however on occasions to meet business need you will be required to work revised hours, typically between 0800 and 1800. The Working Time Regulations apply to all employees of Peninsula Dental Social Enterprise (CIC) In particular Peninsula Dental Social Enterprise (CIC) will not permit staff in all employments to work in excess of 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.
PDSE reserve the right to close the advert early, in the event of significant interest and high numbers of applications. Candidates are therefore encouraged to submit their application as early as possible to avoid disappointment
Person Specification
Experience Essential
Experience in leadership within dentistry or previous role.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Peninsula Dental Social Enterprise CIC
Address Damerel Close
Madden Road
Plymouth
Devon
PL1 4JZ
United Kingdom
Employer's website https://peninsuladental.org.uk/ (Opens in a new tab)