About this role
Job summary We are looking for a calm, confident and compassionate Reception Security Assistant at Mill View Hospital. This is a key front-line role, helping us maintain a safe, welcoming and well-managed environment for patients, visitors and staff.
We are looking for someone who is confident working in a mental health environment and able to communicate clearly and calmly, even in high-pressure situations. The ideal candidate will demonstrate empathy and professionalism when managing challenging circumstances, work effectively within a multidisciplinary team, and show reliability, strong observational skills, and a commitment to maintaining a safe and supportive service.
Main duties of the job
Provide a warm, professional welcome to all visitors Monitor and control access to the hospital to ensure safety Support incident response and liaise with clinical teams Manage visitor sign-in processes and ID checks Key and Alarm management Perform daily and weekly routine security checks Manage incoming calls, post and parcels Perform administrative tasks relevant to the role Maintain a visible presence to reassure patients and staff Follow security procedures and escalate concerns appropriately
About us Whilst playing a vital role in safeguarding our hospital community and supporting meaningful care for people during their recovery, you will benefit from comprehensive training and learning opportunities, regular supervision and appraisal, and access to a range of wellbeing resources to support you in this role
Job description Job responsibilities
***Please refer to the full job description and person specification for further details and full specification for this role***
Person Specification
QUALIFICATIONS Essential
NVQ3 or equivalent experience
EXPERIENCE Essential
Administration and organisational experience Knowledge of CCTV operation Previous experience in a similar role
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Sussex Partnership NHS Foundation Trust
Address Mill View Hospital
Hove
BN3 7HZ
United Kingdom
Employer's website https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)