About this role
Job summary
An exciting opportunity for a self-motivated, highly organised, adaptable and enthusiastic individual to join our service and support the Mid Cornwall Integrated Community Managers (ICM) as their Secretary, based in Falmouth the role also includes supporting the other area ICM's and leads as well.
The ICM's help to manage and support the Adult Community Services. This includes the Community Nurses, Community Therapists, Homefirst and other community teams.As well as having effective organisational, communication and interpersonal skills, it is essential that the applicant is able to prioritise work, handle difficult situations and have a flexible approach to working as part of a team. You should be able to integrate well with the existing teams, be flexible in supporting the functions of the teams and the ICM's and have a genuine desire to contribute to providing a quality service for patients.The post holder should also demonstrate a caring and sensitive approach to their work and be able to clearly communicate with colleagues and representatives from other organisations.
Main duties of the job
The purpose of the post is to support the Integrated Community Manager with all aspects of secretarial support to help deliver key functions within the integrated community. This will involve liaising and communicating with teams and partners whilst maintaining confidentiality at all times. Supporting the delivery of excellent customer care. Organising and supporting meetings and appointments. Note taking and distributing papers. Inputting and recording data.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Job description Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education and Qualifications Essential
Good standard of education RSA Stage 3 or equivalent Typing or Word Processing Computer literate with a good working knowledge of Microsoft Office Previous experience in a healthcare office environment Previous experience of minute taking and arranging meetings NVQ 3 Administration or equivalent experience
Desirable
Audio typing
Skills and Aptitude Essential
Excellent verbal and written communication skills Ability to prioritise own workload and work unsupervised Attention to detail and time management skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Cornwall Partnership NHS Foundation Trust
Address Falmouth Community Hospital
Trescobeas Road
Falmouth
TR11 2JA
United Kingdom
Employer's website https://www.cornwallft.nhs.uk/ (Opens in a new tab)
