About this role
Job summary We are looking for a highly organised and proactive Business Support Manager to join Agincare Enable. In this pivotal role, you will provide high-level business management, project coordination, and administrative support to ensure the smooth and efficient running of our operations. Working closely with the Senior Leadership Team, you will support to drive both day-to-day performance and longer-term growth. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and takes pride in delivering high-quality support across teams and projects. Duties of the role: Business & Project Support Coordinate business operations to support the delivery of Enable services Provide administrative support to the Senior Leadership Team across governance, compliance, and business development Lead and manage projects, including planning, tracking progress, and reporting on outcomes Support data analysis and reporting to inform decision-making Coordinate responses to bids and ensure timely input, review, and sign-off Team & Meeting Coordination Organise and manage meetings, including Board and leadership meetings, and key events Prepare agendas, presentations, and take accurate minutes Track actions and follow up to ensure completion Maintain accurate records, documentation, and databases
Main duties of the job The Business Support Manager role at Agincare Enable involves high-level business management, project coordination, and administrative support to enhance operational efficiency. Working closely with the Senior Leadership Team, the role supports both daily operations and long-term growth. Key responsibilities include coordinating business operations, providing administrative support in governance and compliance, leading and managing projects, supporting data analysis, and coordinating bids and responses. Additional duties include team and meeting coordination, effective communication across teams, compliance adherence, and continuous improvement initiatives. The role requires strong organizational skills, project management experience, and proficiency in Microsoft 365 applications.
About us Agincare is a family-run business established in 1986, known for providing comprehensive care and support services across the UK. As one of the nation's largest care providers, Agincare operates over 100 locations including care and nursing homes, home care branches, extra care schemes, supported living properties, and live-in care offices. With a team of over 4,500 members, Agincare is continually growing and committed to offering a supportive and inclusive working environment. The organisation is a signatory of the Care Leaver Covenant, dedicated to assisting care leavers in living independently, and ensuring equal opportunities for all applicants.
Job description Job responsibilities Package Description:
We are looking for a highly organised and proactive Business Support Manager to join Agincare Enable.In this pivotal role, you will provide high-level business management, project coordination, and administrative support to ensure the smooth and efficient running of our operations.Working closely with the Senior Leadership Team, you will support to drive both day-to-day performance and longer-term growth. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and takes pride in delivering high-quality support across teams and projects.
Duties of the role:
Business & Project Support
Coordinate business operations to support the delivery of Enable services Provide administrative support to the Senior Leadership Team across governance, compliance, and business development Lead and manage projects, including planning, tracking progress, and reporting on outcomes Support data analysis and reporting to inform decision-making Coordinate responses to bids and ensure timely input, review, and sign-offTeam & Meeting Coordination
Organise and manage meetings, including Board and leadership meetings, and key events Prepare agendas, presentations, and take accurate minutes Track actions and follow up to ensure completion Maintain accurate records, documentation, and databases Manage correspondence, emails, and enquiries in a timely mannerCommunication & Collaboration
Facilitate effective communication across internal teams and external stakeholders Share updates and key information clearly and appropriately Handle sensitive information in line with data protection requirementsCompliance & Continuous Improvement
Ensure adherence to company policies and procedures Maintain confidentiality at all times Support quality improvements and continuous development initiativesAdditional Responsibilities
Support with complaints, compliments, and data requests Assist with report writing as required Undertake training and stay up to date with sector developments Occasionally travel and work flexibly, including evenings and weekends, to meet business needs
About You:
Essential Skills & Experience:
Strong knowledge of Microsoft 365 (Word, Excel, PowerPoint, Teams, Planner, SharePoint, OneDrive) Proven project management experience or relevant qualification Excellent IT skills, particularly in Excel and reporting tools Strong organisational skills with the ability to manage multiple priorities Ability to produce accurate, timely reports and management information Excellent communication skills, both written and verbal Ability to work effectively in a fast-paced, changing environment Strong time management and attention to detail Demonstrable experience working within a support roleDesirable Skills and Experience:
Experience within health, social care, or supported living sectors Experience working with senior leadership teams Knowledge of governance, compliance, or business development processes Demonstrable Project Management Experience
Benefits
We believe in recognising the hard work and dedication of our team. As a valued member of Agincare, youll benefit from:
A supportive and inclusive working environment The chance to help shape a growing and ambitious care organisation Refer a friend scheme up to £1000* Outstanding career development Blue Light Discount Package Company pension scheme
About Agincare
Were a family run business thats been caring and supporting people since 1986. With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including care& nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.
Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently.We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.
All of our care services are regulated by the Care Quality Commission (CQC).
Equal opportunities are important to us at Agincare and we welcome applications from all.
*Refer a friend bonuses are subject to terms and conditions
Person Specification
Qualifications Essential
Strong knowledge of Microsoft 365 applications, proven project management experience or qualification, excellent IT skills particularly in Excel, strong organizational and communication skills, and the ability to manage multiple priorities in a fast-paced environment.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Agincare
Address Enable
Bristol
BS5 8AU
United Kingdom
Employer's website https://www.agincare.com/ (Opens in a new tab)