About this role
Job summary The role will be required to provide efficient and effective administrative/typist duties to Musgrove Park Hospital (MPH) / Yeovil District Hospital (YDH) and wider staff.The team member will also provide flexible administrative support to the Podiatry booking office as required and requested by the Administration Manager to support service requirements.The post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop.
Main duties of the job Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.Type all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing. Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.Process urgent referrals and arrange appropriate outpatient appointments.Participate in team and Trust meetings as requested.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
Flexible working options to help you balance work and lifeNHS pension scheme for long-term financial securityGenerous annual leave allowance to recharge and relaxA strong focus on career development to help you grow and achieve your potentialAdditionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification
Qualifications Essential
Good standard of general education RSA/OCR III WP/Typing or equivalent AMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge
Experience Essential
Audio typing/word processing
Desirable
Previous NHS administration experience (2 years minimum)
Additional Criteria Essential
Evidence of a good standard of Literacy / English language skills Good communication skills on the telephone, via email, face to face and in written correspondence
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Somerset NHS Foundation Trust
Address Yeovil District Hospital
Higher Kingston
Yeovil
Somerset
BA21 4AT
United Kingdom
Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)