About this role
Job summary
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
Midlands Partnership University NHS Foundation Trust North Staffordshire Combined Healthcare NHS Trust University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. Staffordshire and Stoke-on-Trent Integrated Care Board
To offer needs-led support and signposting to families and children within the service. The care navigator will ensure that the children and families are well while waiting for their assessments by signposting parents to further support. To also liaise closely with the internal and wider multidisciplinary teams to ensure the family and young person have the correct support in place. To work together with other members of the MDT.
This post is based at The Bridge, Stafford, but will include some potential for home visits to locations across South Staffordshire.
Main duties of the job
To provide guidance to Family carers in order for them to access timely support and understanding of the assessment pathway process.
Support the team to ensure that families are kept informed of the support and options available to them
Main point of contact for families with a child on the waiting list and proactively aim to offer contact as required, individualised to the needs of the child and family/carers.
To meet regularly with supervising clinician to review clinical issues, and with team leader for managerial support.
Under supervision signpost unsuitable referrals to the relevant service as necessary.
To identify issues to allow for timely individualised assessment, escalating to line manager where appropriate.
To contribute to the assessment of and adhere to risk management measures under direction of senior clinicians.
To access regular child protection supervision and work to trust safeguarding policy.
To be a trusted link with partner agencies, the Family Hubs and the CAFSPA.
To ensure information is available for children and parents/carers in a range of formats
To participate in projects as required.
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Job description Job responsibilities
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
To provide guidance to Family carers in order for them to access timely support and understanding of the assessment pathway process.
Support the team to ensure that families are kept informed of the support and options available to them and supporting them to make informed choices on how they and their child or young person are supported.
Support the understanding of the assessment processes with external agencies, partner organisations and referrers.
Support children, young people and family/carers to understand the assessment pathways through the provision of information and advice and enhance connection to the local communities.
Main point of contact for families with a child or young person on the waiting list and proactively aim to offer contact as required, individualised to the needs of the child, young person and family/carers.
To meet regularly with supervising clinician to review clinical issues, and with team leader for managerial support.
To work independently with children, young people and families/carers in a variety of settings
To highlight individuals changing needs or wider service issues affecting an individuals care to their supervisor.
Under supervision signpost unsuitable referrals to the relevant service as necessary.
To identify issues and assist in unblocking processes to allow for timely individualised assessment, escalating to line manager where appropriate.
To act as an advocate to facilitate views and choices expressed by child and family.
To contribute to the assessment of and adhere to risk management measures under direction of senior clinicians.
To adapt in response to changing needs and circumstances of service users and carers, to show empathy and sensitivity with regards to social situations, difficult family circumstances and understanding of condition, taking into consideration cultural, linguistic, social and psychological aspects.
To access regular child protection supervision and work to trust safeguarding policy.
To actively participate and contribute to team meetings and relevant professional forums.
To attend regular meetings with the wider multidisciplinary team, as agreed in the Operational Policy.
To support parent, child and young person involvement in the continuous improvement of the Early Years Pathways.
To be a key service link with other professional groups (eg nursery staff and therapists) and other professionals who make referrals to ensure they are fully appraised of the CAMHS Early Years Pathway, how to access it and how it works.
To be a trusted link with partner agencies and with the Family Hubs and the CAFSPA.
Undertake mandatory training and other learning opportunities identified in appraisal in line with trust policy, as appropriate to the post.
To attend courses, meetings and special interest groups as identified and agreed within the team/service.
To ensure information is available for children and parents/carers in a range of formats such as information sheets, newsletters, web-based information and appropriate signposting
To ensure outcome measures are routinely used and collated appropriately.
To provide individual activity and performance data in a timely manner on request
To participate in projects as required.
Person Specification
Essential Essential
Good interpersonal and communication skills and the ability to work with families and in a supportive and empathic way. Knowledge of issues affecting families and parenting needs of children An ability to be flexible and adapt to the changing needs of the developing service Ability to build relationships and trust with family carers Ability to deal with difficult situations and/or individuals in a calm, fair but effective manner Good organisational and time keeping skills Accurate and timely recording and maintenance of information systems Able to works as part of a team Able to demonstrate the trust values
Desirable
Knowledge of legislation and developments relevant to the field of children's mental health Up to date knowledge of safeguarding procedures
Application form and interview Essential
Good interpersonal and communication skills and the ability to work with families and in a supportive and empathic way. Knowledge of issues affecting families and parenting needs of children Knowledge of available support services and referral routes An ability to be flexible and adapt to the changing needs of the developing service Ability to deal with difficult situations and/or individuals in a calm, fair but effective manner Ability to build relationships and trust with family carers Understanding of different professional roles and perspectives Information technology skills sufficient to the undertaking of the post Ability to work as part of a team Passion to work with children and families
Desirable
Knowledge of legislation and developments relevant to the field of children's mental health Knowledge of safeguarding principles
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Midlands Partnership NHS Foundation Trust
Address CAMHS EY Service, The Bridge
Crooked Bridge Road
Stafford
ST16 3NE
United Kingdom
Employer's website https://www.mpft.nhs.uk (Opens in a new tab)