About this role
Job summary
An exciting opportunity has arisen for a motivated and reliable individual to join the Security Services team as a Band 3 Security Supervisor.The post holder will support the delivery of a safe and secure environment across the Health Board, assisting in the day-to-day supervision of security officers. You will play a key role in ensuring high standards of service, professionalism, and compliance with organisational policies and procedure
Main duties of the job
Lead and coordinate security staff on shift Provide a visible, professional and reassuring presence across all sites Support the response to incidents, including conflict situations and emergencies Ensure all incidents are recorded accurately and reported in line with policy Carry out regular patrols of buildings and grounds to maintain security Monitor CCTV systems in accordance with legislation and local procedures Provide guidance and support to security officers during shifts Liaise with staff, patients, visitors, and external agencies such as the Police Promote a safe and secure working environment at all times Assist with investigations and follow-up actions where required
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac
The Security Supervisor will support the Security Management team in the effective delivery of security services across all sites.Key responsibilities include:
The allocation of duties and deployment of staff Ensure compliance with Health Board policies, procedures, and legal requirements Supporting training and development of security staff Maintaining accurate records and documentation Responding to and managing incidents in a calm and professional manner Undertaking administrative duties relevant to the role Please refer to the Job Description and Person Specification for further details.
Person Specification
Qualifications Essential
Good general education to include GCSE's in English and Mathematics or equivalent
Desirable
Security Certification / Licences Other Qualifications
Experience Essential
Security Experience
Desirable
Previous NHS Supervisory Previous experience of undertaking Security duties Working with the general public
Skills Essential
Good communication skills & Ability to work as part of a team Good standard of IT skills (Outlook, Word, reporting systems)
Desirable
Ability to deal with volatile situations calmly and effectively. Knowledge of GDPR / information governance
Special Knowledge Essential
Security Standards, protocols & legislation The ability to be proactive and support change Ability to stimulate staff to improve quality of service
Desirable
Understanding of Health and Safety regulations Understanding of NHS policies, values, and procedures Knowledge of GDPR and information governance
Personal Qualities Essential
Commitment to customer service Ability to work individually as well as part of a team with minimal supervision Flexible in working patterns and site attendance.
Desirable
Empathy when dealing with patients, visitors, and staff Strong Positive leadership presence
Other Essential
Flexible to work shifts, including nights, weekends and bank holidays Ability to attend all UHB sites and Drive UHB Vehicle
Desirable
Ability to undertake physical intervention where necessary
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Cardiff and Vale University Health Board
Address University Hospital of Wales
Security Department, University Hospital of Wales, Heath, Cardiff, CF14 4XW
Cardiff
CF14 4XW
United Kingdom
Employer's website https://cavuhb.nhs.wales/ (Opens in a new tab)