About this role
Job summary
Join Our Primary Care Network as a PCN Manager
Are you an experienced, motivated leader with a passion for transforming primary care?
We are seeking an exceptional Primary Care Network (PCN) Manager to lead the operational and strategic delivery of our PCN. This is a key leadership role working alongside our Clinical Director and member practices to drive innovation, improve patient outcomes, and ensure the successful delivery of NHS priorities.
Main duties of the job
About the Role
As PCN Manager, you will:
Lead the day-to-day running of the PCN
Deliver key national programmes including the Network Contract DES
Manage finances, workforce (including ARRS roles), and performance
Drive service improvement and innovation across practices
Build strong relationships with practices, the ICB, and wider partners
About us
Unity (Bedford) Primary Care Network covers six GP practices in and around Bedford and is part of the NHS Central East Integrated Care Board.
The member practices are:
Cobbs Garden Surgery
Goldington Avenue Surgery
Great Barford Surgery
Harrold Medical Practice
Priory Medical Centre
Sharnbrook Surgery
Job description Job responsibilities
PCN Manager Job Description
Job Title:
Primary Care Network (PCN) Manager
Reports to:
Clinical Director (CD)
Accountable to:
PCN Board / Member Practices
Location:
Across PCN member practices (with some remote working)
Hours:
Up to 15 hours a week flexible working required
Job Summary
The PCN Manager is responsible for the operational, strategic, and financial management of the Primary Care Network. The role supports the Clinical Director and member practices to deliver the requirements of the Network Contract DES, ensuring high-quality, safe, and effective services for the local population.
The post holder will lead on workforce development, service delivery, performance management, and governance, ensuring the PCN meets contractual obligations and maximises funding opportunities.
Key Responsibilities
1. Strategic Leadership & Delivery
Support the Clinical Director in developing and delivering the PCN strategy Lead implementation of Network DES requirements and national/local priorities Identify opportunities for service development and innovation Support long-term sustainability and transformation of primary care services
2. Operational Management
Oversee day-to-day operations of the PCN Coordinate PCN services across member practices Ensure effective systems, processes, and workflows are in place
3. Financial Management
Manage PCN budgets, including ARRS funding and additional streams Monitor income and expenditure, ensuring financial sustainability Support practices with claims and funding submissions Provide regular financial reports to the PCN Board
4. Workforce & HR (ARRS & PCN shared employees)
Lead recruitment and management of ARRS roles Ensure effective onboarding, supervision structures, and utilisation Support workforce planning aligned to population need Work with practices on HR processes where required
5. Performance & Quality
Monitor and report on PCN performance against KPIs and DES requirements Support delivery of Enhanced Access, IIF, and local targets Drive continuous improvement through data and insight Lead on quality improvement initiatives (including PDSA cycles)
6. Governance & Compliance
Ensure compliance with CQC, data protection, and NHS standards Lead on policies, SOPs, and governance frameworks Manage risk registers and incident reporting processes Support information governance and data security requirements
7. Stakeholder Engagement
Act as a key liaison between practices, ICB, and external partners Build strong relationships across the system Represent the PCN at meetings and forums Support collaboration across multidisciplinary teams
Person Specification
Experience Essential
Experience in primary care or NHS management.
Desirable
Previous PCN management work
Qualifications Essential
Not applicable
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Goldington Avenue Surgery
Address Goldington Avenue Surgery
85 Goldington Avenue
Bedford
MK40 3DB
United Kingdom
Employer's website https://www.goldingtonavenuesurgery.co.uk/ (Opens in a new tab)