About this role
Job summary
The post holder will provide comprehensive administrative support to the Clinical Governance team.
As a proactive member of the team, acting as an ambassador for the service, the post holder will often act as the first line of contact for staff seeking assistance regarding the reporting and reviewing of incidents and as such, will need to deliver an excellent and consistent standard of interpersonal skills.
Main duties of the job
Meeting Management
To organise, and co-ordinate key clinical governance meetings across the Trust. Including preparing agendas, collating, filing and chasing papers, minute taking and maintaining an action log, forward scheduling in accordance with the groups cycle of business/forward plan.
Key meetings include but may not be limited to:o Patient Safety Groupo Clinical Outcomes and Effectiveness Groupo Mortality Groupo Deteriorating Patient Groupo Thrombosis Group
Clinical Governance Support
To provide administrative support to the Patient Safety and Clinical audit team including but not limited to: Requesting and collating clinical records. Providing administrative support for Incident Investigations.Datix Administration Datix is an information system used by the Trust to record and report patient safety incidents.
The post-holder will support the patient safety team in the administrative review of incidents via the Datix system, escalating incidents of concern to the patient safety manager and clinical governance facilitators.
About us
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Job description Job responsibilities
General Administration
To maintain the departmental roster e.g., annual leave via the Trust electronic roster system. To raise and manage orders and requisitions for general office supplier e.g., paper, ink toner, general stationary etc. Organise, maintain and systematically file electronic documents Support the clinical governance team in collating information from IT systems, and other media as required.
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
Person Specification
Person Spec Essential
Educated to GCSE level (including English and mathematics) or equivalent practical knowledge and experience Experience of working in an administrative role Experience of minute taking Experience of working as part of a team Experience of analysing problems and identifying solutions Proficient in Microsoft office, including Word and Excel. Ability to use MS Outlook/NHS.net i.e., email, meeting scheduling and calendar management
Desirable
NHS experience An understanding of Clinical Governance Experience of using a patient administration system
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Hillingdon Hospital NHS Foundation Trust
Address The Hillingdon Hospital
Hillingdon
UB3 8NN
United Kingdom
Employer's website https://www.thh.nhs.uk/index.php (Opens in a new tab)