About this role
Job summary
Are you an experienced administrator and people leader looking for an opportunity to make a meaningful difference to children, young people and families? Join the Lifetime Service at Sirona care & health and become part of a compassionate, forward-thinking team dedicated to delivering high-quality, person-centred care across our communities.
This is an exciting opportunity to lead a skilled and supportive Administration Team at the heart of our Continuing Care and Lifetime Services. You will play a key role in ensuring the smooth running of day-to-day operations, overseeing staffing rotas, supporting service coordination, managing resources and equipment, and driving continuous improvements across administrative systems and processes.
Working closely with the Lifetime Leadership Team across Nursing and Psychology, you will help shape efficient, responsive and family-focused services that truly embody our "Taking it Personally" values. No two days are the same in this varied and rewarding role, and you'll be empowered to use your initiative, leadership and organisational skills to make a real impact.
We are looking for someone who thrives in a fast-paced environment, enjoys leading and developing others, and is passionate about delivering excellent service and support to families, colleagues and partner organisations.
If you are motivated, resilient and ready to join a team where your contribution is genuinely valued, we would love to hear from you.
Main duties of the job
Provide day-to-day leadership and supervision to the Administration Team across the Lifetime Service. Oversee Continuing Care Team rotas, managing absences, annual leave, training and staffing records using electronic rostering systems. Work with operational and clinical leads to maintain safe and effective staffing levels. Coordinate meetings, clinics, diaries and service schedules across teams. Support induction planning and rota placement for new staff members. Manage ordering of equipment and consumables, ensuring timely availability of resources. Contribute to audits, surveys, data collection and reporting to support service improvement. Produce reports, maintain accurate records and develop efficient administrative systems and processes. Line manage, mentor and support Administration Team members, promoting wellbeing and development. Support recruitment activities, including interview coordination and onboarding processes. Communicate professionally and compassionately with families, carers, colleagues and partner organisations. Handle sensitive and confidential information in line with data protection and governance requirements. Use initiative to resolve operational issues and respond flexibly to changing service needs.
About us
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
Job description Job responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.
If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.
Person Specification
Qualifications and Training Essential
GCSE Grade A-C or equivalent in Maths and English NVQ level 2 in Business Administration or other relevant qualification or equivalent experience.
Desirable
Evidence of undertaking personal/professional development. Willingness to undertake training required for the role.
Skills, Knowledge and Experience Essential
Experience of diary management and organising meetings/clinics/events Experience of using a range of IT skills including electronic communication, text processing, spread sheets and data bases The ability to manage range of administrative processes including typing, minute taking, data management/analysis. Experience of line managing a team Able to collate and produce data/information tailored to the audience. Able to handle private, complex and confidential information in-line with general data protection regulations and company policies and procedures.
Desirable
Experience of working in a health/social care or service-oriented organisation
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Sirona care & health CIC
Address Kingswood Hub
Alma Road
Bristol
BS15 4DA
United Kingdom
Employer's website https://www.sirona-cic.org.uk/ (Opens in a new tab)
