About this role
Job summary
Do you thrive in a fast paced environment? Do you have at least one years worth of experience working in a healthcare setting? Do you gain job satisfaction when helping others? Then this may be the role for you.
At St Stephen's Health Centre we are a friendly team, who are driven by the same goal of giving the best patient care and experience. Does this sound like the right career for you?
Does this sound like the right career for you?
Main duties of the job
Your main reasonability will be to monitor the practice appointment system. You will interact and assist with patients face-to-face and over telephone. Your aim will be to give the best patient experience from start to finish.
About us
St Stephens Health Centre is an NHS healthcare provider.
We are a team, working in partnership with our local community to help promote and support health and wellbeing.
St Stephens is committed to providing an environment that is caring, kind and respectful to our patients and staff.
Job description Job responsibilities
To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.
Duties will include greeting and directing patients, dealing with patient registration, booking appointments, processing of information. You will act as the central point of contact for patients and will distribute information, messages and enquiries to the clinical team.
Person Specification
Qualifications Essential
GCSE grade A to C in English and Maths
Experience Essential
Experience of working in a GP practice Experience using EMIS Experience with recall Experience with scanning and emails
Desirable
2 years in GP setting
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name St Stephen's Health Centre
Address St. Stephens Health Centre
12 William Place
London
E3 5ED
United Kingdom
Employer's website http://www.ststephenstowerhamlets.nhs.uk/Home/ (Opens in a new tab)