About this role
Job summary
The Training & Operations Administrator supports the operational coordination of training, organisational administration and continuity arrangements across the organisation.
The role provides operational support to the Office Manager and Medical Director and coordinates workflow, reporting and training administration activities.
Main duties of the job
Key Responsibilities
Training Administration
Liaise with trainers and training providers. Coordinate operational aspects of training delivery. Support webinar and training administration. Maintain training records and reporting systems. Coordinate delegate administration processes.Operational Coordination
Support workflow coordination and operational tracking. Assist with escalation handling and operational queries. Maintain operational records and tracking systems. Support continuity of administrative operations. Assist the Office Manager with operational priorities.Reporting & Administration
Prepare quarterly and operational reports. Monitor operational activity and workflow progress. Support administrative processes and service coordination. Maintain accurate records and filing systems.Medical Director Support
Provide administrative support to the Medical Director as required. Support scheduling, documentation and operational coordination. Assist with operational communications and follow-up actions.General Responsibilities
Maintain confidentiality and professionalism. Support organisational operations and service continuity. Work collaboratively with the Office Manager and wider team. Participate in training and development. Comply with organisational policies and procedures. Undertake other duties consistent with the role.Authority
This role has no line management or organisational decision-making authority.
About us
What is a Local Medical Committee (LMC)?
An LMC is the statutory representative body for NHS general practitioners and GP practices. LMCs are recognised in legislation, funded by a statutory levy paid by GP practices, operating independently of NHS England, Integrated Care Boards (ICB), and employers.
Avon LMC represents all GPs and GP practices across BNSSG, including GP Partners, Salaried GPs and levy paying Locum GPs.
Purpose of Avon LMC
- Protect and promote the interests of general practice
- Advocate for GPs locally, regionally, and nationally
- Provide expert contractual, professional and workload advice
- Support safe, sustainable patient care
- Feed local GP intelligence into national policy discussions
Key Functions of Avon LMC
Representation and advocacy
Avon LMC represents general practice in discussions with the BNSSG ICB, NHS England, local authorities and other system partners.
Contractual advice and support
Providing expert interpretation of GP contracts, including advice on core GP work and contractual boundaries.
Workload and interface issues
Challenging inappropriate workload transfer from secondary care and other providers and supporting practices to manage interface problems.
Policy development
Developing local policy positions and contributing to national GP policy via the British Medical Association (BMA) and GPC England.
Professional support
Supporting GPs through system pressures and signposting to appropriate support when needed.
Job description Job responsibilities
The Training & Operations Administrator supports the operational coordination of training, organisational administration and continuity arrangements across the organisation.
The role provides operational support to the Office Manager and Medical Director and coordinates workflow, reporting and training administration activities.
Key Responsibilities
Training Administration
Liaise with trainers and training providers. Coordinate operational aspects of training delivery. Support webinar and training administration. Maintain training records and reporting systems. Coordinate delegate administration processes. Operational Coordination
Support workflow coordination and operational tracking. Assist with escalation handling and operational queries. Maintain operational records and tracking systems. Support continuity of administrative operations. Assist the Office Manager with operational priorities. Reporting & Administration
Prepare quarterly and operational reports. Monitor operational activity and workflow progress. Support administrative processes and service coordination. Maintain accurate records and filing systems. Medical Director Support
Provide administrative support to the Medical Director as required. Support scheduling, documentation and operational coordination. Assist with operational communications and follow-up actions. General Responsibilities
Maintain confidentiality and professionalism. Support organisational operations and service continuity. Work collaboratively with the Office Manager and wider team. Participate in training and development. Comply with organisational policies and procedures. Undertake other duties consistent with the role. Authority
This role has no line management or organisational decision-making authority.
Person Specification
Experience Essential
Essential Qualifications & Experience Experience in administration, operations or training coordination. Experience using Microsoft Office systems and databases. Experience coordinating multiple tasks and priorities. Experience providing customer or stakeholder support. Essential Knowledge & Skills Strong organisational and administrative skills. Excellent communication skills. Ability to coordinate workflows and operational activity. Ability to work independently and within a team. Strong attention to detail. Good problem-solving skills. Ability to prioritise workload effectively.
Desirable
Experience within healthcare, education or membership organisations. Experience supporting webinars or online training. Experience preparing operational reports. Knowledge of delegate management systems.
Personal Attributes Essential
Professional and approachable. Reliable and adaptable. Calm under pressure. Positive and collaborative attitude. Flexible and proactive approach.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Avon Local Medical Committee
Address 12A-14A High Street
Staple Hill
Bristol
Avon
BS16 5HP
United Kingdom
Employer's website https://www.avonlmc.co.uk (Opens in a new tab)