About this role
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Client Liaison Manager at Silvermere Care Home in Cobham. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily op
Main duties of the job We are seeking a Client Liaison Manager to join our team at Avery Healthcare. This role focuses on managing sales and marketing processes in our care home, ensuring the operation of the Sales & Marketing Department meets budget targets and maximizes revenue. Responsibilities include meeting sales targets, answering sales inquiries, and managing potential resident pipelines. Candidates should reflect our core values of caring, honesty, and accountability, have a full UK driving license, possess negotiation skills, interpersonal skills, and ideally have a sales background. Our supportive environment offers opportunities to grow while making a difference in residents lives.
About us Avery Healthcare is one of the UKs largest providers of luxury elderly care homes. We strive to create enriching experiences for both our residents and staff through meaningful engagement and support, ensuring that the later years of life are fulfilling. With over 100 homes, Avery offers a workplace environment that empowers our team to excel and feel valued every day. Our vision of 'creating meaningful lives together' is at the core of what we do, making us a provider of choice for both residents and employees seeking passionate and exceptional care.
Job description Job responsibilities Package Description:
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.
When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Client Liaison Manager at Silvermere Care Home in Cobham. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue.
Other responsibilities will include:
Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards. Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue. Developing new contacts and maintain regular and close contacts with all key care influences.ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
Our ideal candidate must:
Have a full UK and clean driving license Be able to negotiate with skill and expertise. Possess effective interpersonal skills and professional telephone manner. Be able to prioritise your own workload. Ideally have a background in a previous sales position.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications Essential
Candidates must possess a full UK clean driving license, have effective interpersonal skills, a professional telephone manner, and ideally a background in sales. They should also be able to negotiate adeptly and prioritize workloads.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Avery Healthcare Group Ltd.
Address Avery Healthcare
Cobham
KT11 1EF
United Kingdom
Employer's website https://www.averyhealthcare.co.uk/ (Opens in a new tab)