About this role
Job summary
The UK Health Security Agency (UKHSA) plays a critical role in protecting the nation from current and future health threats. The Surge Testing Product Manager will sit within the Emergency Preparedness, Resilience & Response (EPRR) and Response Operations directorate, supporting the delivery and management of diagnostic devices, including but not limited to respiratory pathogen tests, which would be used during surge and pandemic responses.
This role is central to ensuring the UK remains prepared for the rapid scale up of testing during outbreaks by overseeing product readiness, supplier management, and operational deployment considerations. Working at the interface of science, operations, and commercial procurement, the post holder will support with the identification, introduction and optimisation of high quality testing products that meet UKHSA's strategic requirements.
Main duties of the job
Act as primary point of contact for suppliers, managing day-to-day communication and ensuring high-quality, timely responses to operational queries. Oversee stock management for surge testing products, including rotation of rolling stockpiles and coordination of disposals when required. Provide support on the development and introduction of testing products, ensuring they meet laboratory, operational and regulatory requirements. Compile and manage post-market surveillance reporting, complaints data and product-related incident responses. Maintain accurate audit trails, meeting minutes, decision records and action logs across all product activities. Prepare and deliver progress reports, risk updates and product performance summaries for senior leaders and governance groups.
About us
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Please visit our careers site for more information https://gov.uk/ukhsa/careers
Job description Job responsibilities
The tasks will include:
Product Leadership & Development Support and co-ordinate the delivery of short- and mediumterm priorities for the surge testing product portfolio, ensuring alignment with UKHSA strategic objectives. Provide support on the development and introduction of testing products, ensuring they meet laboratory, operational and regulatory requirements. Track product development progress and proactively identify and resolve issues that could impact delivery. Compile and manage postmarket surveillance reporting, complaints data and productrelated incident responses. Supplier & Stakeholder Management Act as primary point of contact for suppliers, managing daytoday communication and ensuring highquality, timely responses to operational queries. Build strong and effective working relationships with internal and external stakeholders, including scientists, procurement teams, regulatory experts and operational delivery colleagues. Ensure suppliers complete and return all procurement and regulatory documentation within required timeframes and secure relevant UKHSA approvals. Support onboarding of new products and suppliers, ensuring smooth integration into UKHSAs testing portfolio. Operational Delivery & Surge Preparedness Support pandemic preparedness activities, ensuring products remain fitforpurpose during rapid escalations. Oversee stock management for surge testing products, including rotation of rolling stockpiles and coordination of disposals when required. Provide co-ordination during surge activation, enabling rapid scaling of testing and product supply chains. Governance, Reporting & Assurance Maintain accurate audit trails, meeting minutes, decision records and action logs across all product activities. Work with UKHSA quality and regulatory colleagues to ensure products comply with relevant regulatory, safety and quality standards and support internal assurance activities. Prepare and deliver progress reports, risk updates and product performance summaries for senior leaders and governance groups. This is not an exhaustive list.
Essential criteria
Strong project management capability with a track record of delivering complex, scaled products or services. Ability to work flexibly on changing priorities and actively prioritise multiple issues. Experience introducing new services or products, including change management skills. Excellent stakeholder management skills, with the ability to build relationships across diverse technical, operational and commercial groups. Operational delivery experience, ideally in a surge, public health or emergency response context. Desirable criteria
Experience in product development, ideally within a scientific, technical or regulated environment. Experience managing respiratory testing products, including LFDs or PCRbased systems. Understanding of relevant regulatory and compliance processes for diagnostic devices. Selection process
This vacancy is using Success Profiles and will assess your behaviours.
Stage 1: Application & Sift
You willbe requiredto complete an application form. You will be assessed onthe listed5essentialcriteria,and this will be in the form of:
an application form(Employer/ Activity history section on the application) a 1500 wordsupporting statement. This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V please beadvisedyou will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.
Longlisting: In the event of a large number of applications we will longlist into 3 piles of:
Meets all essential criteria Meets some essential criteria Meets no essential criteria Only those meeting all essential criteria will be taken through to shortlisting.Shortlisting: In the event of a large number of applications we will shortlist on:
Excellent stakeholder management skills, with the ability to build relationships across diverse technical, operational and commercial groups. Ability to work flexibly on changing priorities and actively prioritise multiple issues. Desirable criteria may be used in the event of a large number of applications / large amount of successful candidates.
If you are successful at this stage, you will progress to interview and assessment.
Feedback will not be provided at this stage.
Stage 2: Interview
You will be invited to a remote interview.
Behaviours will be tested at interview.
The Behaviours tested during the interview stage will be:
Managing a Quality Service (Lead behaviour) Seeing the Big Picture Working Together Delivering at Pace Interviews will be held week commencing 6th July 2026. Please note, these dates are subject to change.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Location
This role is being offered as hybrid working based at any of our Core HQs inBirmingham, Leeds, Liverpool or London (Canary Wharf).
We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) on-site.
Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).
Eligibility criteria
Option 1 - External
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).
Security clearance level requirement
Part 1
Successful candidates must pass a basic Disclosure and Barring Security (DBS) check before they can be appointed.
Part 2
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard checks.
Salary information
If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.
Please be aware that the salary is based on the office location:
Senior Executive Officer (SEO)
£41,983- £48,128 (National) £44,148- £50,121 (Outer London) £46,310- £52,113 (Inner London)
Person Specification
Application form and supporting statement Essential
Application form and supporting statement
Behaviours Essential
Managing a Quality Service (Lead behaviour) Seeing the Big Picture Working Together Delivering at Pace
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name UK Health Security Agency
Address Core HQs
Birmingham, Leeds, Liverpool or London (Canary Wharf)
E14 4PU
United Kingdom
Employer's website https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)