About this role
Job summary
An exciting opportunity has arisen for a full-time Practice Manager at Beauchamp House Surgery, a well-established GP practice serving approximately 12,000 patients from a single site. We are proud to hold a Good CQC rating and are committed to delivering high-quality, patient-centred care.
The Practice Manager is a key member of the senior leadership team, responsible for the overall management of practice operations. This role involves leading a multidisciplinary team, ensuring efficient service delivery, financial sustainability, and compliance with NHS and regulatory requirements, while driving the strategic development of the practice.
The Practice Manager is a key member of the senior leadership team, responsible for the overall management of practice operations. This role involves leading a multidisciplinary team, ensuring efficient service delivery, financial sustainability, and compliance with NHS and regulatory requirements, while driving the strategic development of the practice.
Main duties of the job
Practice Development
Drive achievement of QOF and performance targetsManage contracts, procurement, and supplier relationshipsEnsure policies are up to date and compliantLead continuous improvement initiativesMaintain NHS contractual compliancePatient Services & Communication
Develop communication strategiesSupport Patient Participation GroupManage complaints in line with NHS guidancePromote digital patient servicesFacilities & Compliance
Oversee premises and health and safetyEnsure IT security and information governanceMaintain insurance cover
About us
Beauchamp House Surgery was founded before the commencement of the NHS by two returning Christian Missionaries, Dr Sir Ivor Beauchamp and Dr Norman Green. The practice was started in order to provide the best possible medical services, based on Christian ideals of care and compassion. General Practice in the 21st Century provides a very different context, but these principles remain unchanged.
We currently employ almost 40 staff, valuing our employees and encouraging their career progression. We are a friendly practice with loyal and long serving employees and a dedicated team who meet together regularly both formally and informally.
We offer high quality clinical care, which recognises the importance of physical, psychological and spiritual factors for health and wellbeing. We work in partnership with our patients to provide care which is centred on the needs of each patient, while using the resources available to us as equitably and effectively as possible. We achieve high results and have an excellent level of patient satisfaction.
In recent years we have joined the Chelmsford City Health Primary Care Network, and take an active role in the work of this group.
Chelmsford is one of England's new cities and it is within easy reach of London yet surrounded by some of the best of the Essex countryside. Housing is excellent and schools are of high quality,
Job description Job responsibilities
Practice Manager Beauchamp House Surgery
Location: In person
Job Type: Full-time, Permanent
Salary: Competitive, negotiable depending on experience
Position Overview
An exciting opportunity has arisen for a full-time Practice Manager at Beauchamp House Surgery, a well-established GP practice serving approximately 12,000 patients from a single site. We are proud to hold a Good CQC rating and are committed to delivering high-quality, patient-centred care.
Role Summary
The Practice Manager is a key member of the senior leadership team, responsible for the overall management of practice operations. This role involves leading a multidisciplinary team, ensuring efficient service delivery, financial sustainability, and compliance with NHS and regulatory requirements, while driving the strategic development of the practice.
Key Responsibilities
Operations Management
Oversee the day-to-day running of the practice Manage staff performance and workflow Provide leadership to relevant teams including admin, nursing, and salaried GPs
Human Resources
Lead recruitment, retention, and workforce planning Conduct staff inductions and return-to-work meetings Ensure HR compliance and maintain accurate records Implement appraisal, training, and development systems Manage disciplinary and grievance procedures
Practice Development
Drive achievement of QOF and performance targets Manage contracts, procurement, and supplier relationships Ensure policies are up to date and compliant Lead continuous improvement initiatives Maintain NHS contractual compliance
Patient Services & Communication
Develop communication strategies Support Patient Participation Group Manage complaints in line with NHS guidance Promote digital patient services
Facilities & Compliance
Oversee premises and health and safety Ensure IT security and information governance Maintain insurance cover Lead business continuity planning Ensure ongoing CQC compliance
Person Specification
Experience Essential
Strong leadership and team management skills Excellent communication abilities HR management experience Strong organisational and problem solving skills Financial management experience Understanding of NHS systems and compliance
Desirable
GP practice management experience (desirable)
Qualifications Essential
Certificate of Higher Education (preferred) Experienced in NHS Practice Management, at least 1 year's experience required Experienced in Business Management, at least 1 year's experience required
Essential Criteria Essential
Ability to reliably commute or relocate to the Chelmsford locality before starting work This is an in person work location Driving Licence required and willingness to travel Ability to work in the United Kingdom required
Desirable
Previous use of System1 and good IT skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Beauchamp House Surgery
Address 37 Baddow Road
Chelmsford
CM2 0DB
United Kingdom
Employer's website https://www.beauchamphouse.co.uk/ (Opens in a new tab)