About this role
Job summary
Previous applicants need not apply.
We are looking for a (30 Hours) experienced medical receptionist who would like to join our busy and friendly practice.
Working Monday-Friday with a weekly rota of shifts allocated between the hours of 8-6.30pm.
The role will include both reception, phone and administrative tasks.
Main duties of the job
Administrative and reception work could include some or all of the following:
communicate with patients, clinicians and external organisations both face-to-face and via the telephone.
Care Co-Ordination
Care Navigation
Make appointment bookings and respond to a variety of enquires
Process prescriptions
Open and sort post and take deliveries
Scan/copy or file documents/patient notes
Receive payments from patients
Act as a central point of communication, taking messages and carrying out actions as required
Offer general support to colleagues/clinicians/patients, as required
About us
Our team consists of GP's, ANP, Nurses, Clinical Pharmacist, admin staff, reception staff, secretary, Practice Manager and Deputy Manager.
The team is hard working and friendly with a 'we can do' attitude.
Job description Job responsibilities
Clerical and receptionist work could include some or all of the following:
communicate with patients, clinicians and external organisations both face-to-face and via the telephone.
Make appointment bookings and respond to a variety of enquires
Process prescriptions
Open and sort post and take deliveries
Scan/copy or file documents/patient notes
Receive payments from patients
Act as a central point of communication, taking messages and carrying out actions as required
Offer general support to colleagues/clinicians/patients, as required
Person Specification
Experience Essential
Good Customer service skills Strong communication skills Able to listen and problem solve Positive working ethic Can work effectively in a busy environment Reliable, flexible and resilient Good team player Computer literate, comfortable with using various software systems on a daily basis Good attention to detail, able to maintain accuracy with data input Able to follow processes to deliver consistent working methods
Desirable
Experience of working in a GP Practice Experience with EMIS clinical system
Qualifications Essential
GCSE grade A to C in English and maths
Desirable
NVQ Level 2 administration
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Newtown Surgery
Address Health Care Resource Centre
Caldwell Road
Widnes
Cheshire
WA8 7GD
United Kingdom
Employer's website https://www.newtownsurgerywidnes.nhs.uk/ (Opens in a new tab)